Design of product-service systems in SMEs: a review of current research and suggestions for future directions

IF 7.3 2区工程技术 Q1 ENGINEERING, INDUSTRIAL Journal of Manufacturing Technology Management Pub Date : 2024-02-28 DOI:10.1108/jmtm-11-2021-0457

Jennie Åkesson, Angelina Sundström, Glenn Johansson, Koteshwar Chirumalla, Sten Grahn, Anders Berglund

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引用次数: 0

Abstract

Purpose

Despite increasing focus among scholars and practitioners on the design of product-service systems (PSS), there exists no compilation of current knowledge on the role played by small and medium-sized enterprises (SMEs) in designing such systems. Thus, this paper sets out to identify and organise the existing research and suggest questions for future research.

Design/methodology/approach

A systematic literature review was performed to identify and provide in-depth details on key themes in the literature addressing the design of PSS in SMEs.

Findings

This paper identifies five themes in the literature on the design of PSS in SMEs: motives, challenges, SME characteristics, methods and digitalisation. The themes are interrelated, and SME characteristics seem to be at the core as they are related to all the other themes. Gaps in the current knowledge are identified, and questions for future research are suggested.

Originality/value

The suggestions for future research provide a starting point for expanding the research on PSS design and devising practical support for SMEs.

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中小企业产品服务系统的设计：当前研究综述与未来方向建议

目的尽管学者和从业人员越来越关注产品服务系统（PSS）的设计，但目前还没有关于中小型企业（SMEs）在设计此类系统中所扮演角色的知识汇编。因此，本文旨在对现有研究进行识别和整理，并为未来研究提出问题。研究结果本文在有关中小企业产品服务系统设计的文献中确定了五个主题：动机、挑战、中小企业特点、方法和数字化。这些主题相互关联，中小企业的特点似乎是核心，因为它们与所有其他主题相关。原创性/价值对未来研究的建议为扩大有关 PSS 设计的研究和为中小企业设计实际支持提供了一个起点。

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来源期刊

Journal of Manufacturing Technology Management Engineering-Control and Systems Engineering

CiteScore

16.30

自引率

7.90%

发文量

期刊介绍： The Journal of Manufacturing Technology Management (JMTM) aspires to be the premier destination for impactful manufacturing-related research. JMTM provides comprehensive international coverage of topics pertaining to the management of manufacturing technology, focusing on bridging theoretical advancements with practical applications to enhance manufacturing practices. JMTM seeks articles grounded in empirical evidence, such as surveys, case studies, and action research, to ensure relevance and applicability. All submissions should include a thorough literature review to contextualize the study within the field and clearly demonstrate how the research contributes significantly and originally by comparing and contrasting its findings with existing knowledge. Articles should directly address management of manufacturing technology and offer insights with broad applicability.