Channel selection strategy: based on buy online and pick up in-store cooperation

IF 3.9 4区 管理学 Q2 BUSINESS Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-02-27 DOI:10.1108/apjml-06-2023-0537
Hao Li, Changhui Cao
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Abstract

Purpose

This paper investigates the buy online and pick up in-store cooperation (BOPSC) of online and offline retailers. Specifically, this study solves the following questions: (1) What is the impact of BOPSC on their optimal price and sales volume of products? (2) When should an online retailer and an offline retailer conduct the BOPSC strategy with each other?

Design/methodology/approach

The paper first establishes two game models to explore the equilibriums of online and offline retailers in non-BOPSC and BOPSC. Then the condition for online and offline retailers to implement BOPSC strategy are determined. Furthermore, the applicability of the BOPSC strategy is enhanced by incorporating numerical analysis.

Findings

The study’s findings reveal that BOPSC strategy will not always beneficial to online and offline retailers, which depends on the total cost of online shopping and the product valuation of consumers. BOPSC strategy leads to the increase of prices and online orders, and the demand of offline retailer is eroded. Moreover, BOPS cooperation between different retailers is easier to achieve than omni-channel integration strategy. When the convenience difference between offline shopping and BOPSC pick-up is moderate, the effectiveness of BOPSC strategy can be improved.

Originality/value

This study has the following two main contributions: Firstly, the authors investigate the effects of BOPSC strategy on the prices of online and offline retailers. The study results show that the BOPSC strategy alleviates price competition and promotes a win–win situation between online retailers and offline retailers. Secondly, this paper mainly studies the cooperative behavior between online and offline retailers and reveals the optimal conditions for online and offline retailers to adopt BOPSC strategy. It can help small- and medium-sized online and offline retailers to choose suitable products for BOPSC strategy, so as to achieve the purpose of increasing profit.

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渠道选择战略:基于网上购买和店内提货的合作
目的 本文研究了线上和线下零售商的 "网上购买,店内提货 "合作(BOPSC)。具体来说,本研究要解决以下问题:(1)BOPSC 对产品的最优价格和销售量有何影响?(2)线上零售商和线下零售商何时应相互实施 BOPSC 战略? 本文首先建立了两个博弈模型,探讨了线上零售商和线下零售商在非 BOPSC 和 BOPSC 中的均衡。然后确定了线上和线下零售商实施 BOPSC 战略的条件。研究结果研究结果表明,BOPSC 战略并不总是对线上和线下零售商有利,这取决于线上购物的总成本和消费者对产品的评价。京东商城战略导致价格和线上订单增加,线下零售商的需求受到侵蚀。此外,不同零售商之间的 BOPS 合作比全渠道整合战略更容易实现。当线下购物与 BOPSC 取货之间的便利性差异适中时,BOPSC 战略的有效性可以得到提高:首先,作者研究了京东商城策略对线上和线下零售商价格的影响。研究结果表明,BOPSC 策略缓解了价格竞争,促进了线上零售商和线下零售商的双赢。其次,本文主要研究了线上和线下零售商之间的合作行为,揭示了线上和线下零售商采用 BOPSC 策略的最优条件。它可以帮助中小型线上和线下零售商选择适合 BOPSC 战略的产品,从而达到增加利润的目的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.90
自引率
18.90%
发文量
96
期刊介绍: The Asia Pacific Journal of Marketing and Logistics (APJML) provides a unique focus on marketing and logistics in the Asia Pacific region. It publishes research which focus on marketing and logistics problems, new procedures and practical approaches, systematic and critical reviews of changes in marketing and logistics and cross-national and cross-cultural comparisons of theory into practice. APJML is to publish articles including empirical research, conceptual papers, in-depth literature review and testing of alternative methodologies and theories that have significant contributions to the knowledge of marketing and logistics in the Asia Pacific region. The journal strives to bridge the gap between academia and practice, hence it also publishes viewpoints from practitioners, case studies and research notes of emerging trends. Book reviews of cutting edge topics are also welcome. Readers will benefit from reports on the latest findings, new initiatives and cutting edge methodologies. Readers outside the region will have a greater understanding of the cultural orientation of business in the Asia Pacific and will be kept up to date with new insights of upcoming trends. The journal recognizes the dynamic impact of Asian Pacific marketing and logistics to the international arena. An in-depth understanding of the latest trends and developments in Asia Pacific region is imperative for firms and organizations to arm themselves with competitive advantages in the 21st century. APJML includes, but is not restricted to: -Marketing strategy -Relationship marketing -Cross-cultural issues -Consumer markets and buying behaviour -Managing marketing channels -Logistics specialists -Branding issues in Asia Pacific markets -Segmentation -Marketing theory -New product development -Marketing research -Integrated marketing communications -Legal and public policy -Cross national and cross cultural studies
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