Unveiling emotional experiences: a phenomenological study of emotional labor in expatriate EFL teachers

IF 1.5 Q2 EDUCATION & EDUCATIONAL RESEARCH Asian-Pacific Journal of Second and Foreign Language Education Pub Date : 2024-03-02 DOI:10.1186/s40862-024-00259-z
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Abstract

This phenomenological study aimed to investigate the most common emotions experienced by expatriate EFL instructors and identify the factors that affect their emotional labor in the Turkish educational context. Emotional labor refers to the effort, expression, and management of emotions as part of one’s job responsibilities. In the context of this study, it specifically pertains to the emotional demands and challenges faced by expatriate EFL instructors during their teaching experiences. The study involved eight participants, consisting of five males and three females, working in different state and foundation universities across Türkiye. Semi-structured interviews were conducted to collect qualitative data, which were then analyzed using MAXQDA software. The findings of the study revealed a range of both positive and negative emotions experienced by the participants. Negative emotions included stress, boredom, feeling ignored, job dislike, low motivation, and insecurity, while positive emotions entailed happiness, job satisfaction, love of one’s job, feeling appreciated, contentment, and motivation. The obtained results also indicated that the emotional labor of expatriate EFL instructors was influenced by two broad groups of positive and negative factors. The former group consisted of personal, interpersonal work-related relations, as well as institutional, and professional factors, while the latter was composed of personal, interpersonal work-related relations, as well as national, economic, institutional, and pedagogical categories. The findings were further discussed and several pedagogical implications were presented.

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揭示情感体验:外籍英语教师情感劳动的现象学研究
摘要 本现象学研究旨在调查外籍英语教师在土耳其教育环境中所经历的最常见的情绪,并找出影响其情绪劳动的因素。情绪劳动是指作为工作职责的一部分,对情绪的努力、表达和管理。在本研究中,它具体涉及外籍 EFL 教员在其教学经历中所面临的情感需求和挑战。本研究涉及八名参与者,其中包括五名男性和三名女性,他们分别在土耳其不同的国立大学和基金会大学工作。研究人员通过半结构式访谈收集定性数据,然后使用 MAXQDA 软件对这些数据进行分析。研究结果显示,参与者经历了一系列积极和消极情绪。消极情绪包括压力、无聊、被忽视感、不喜欢工作、动力不足和不安全感,而积极情绪包括快乐、工作满意度、热爱工作、被欣赏感、满足感和动力。研究结果还表明,外籍英语教师的情感劳动受到两大类积极和消极因素的影响。前者包括个人、与工作相关的人际关系以及机构和专业因素,后者包括个人、与工作相关的人际关系以及国家、经济、机构和教学类别。对研究结果进行了进一步讨论,并提出了若干教学启示。
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来源期刊
Asian-Pacific Journal of Second and Foreign Language Education
Asian-Pacific Journal of Second and Foreign Language Education Arts and Humanities-Language and Linguistics
CiteScore
2.90
自引率
5.60%
发文量
40
审稿时长
5 weeks
期刊最新文献
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