{"title":"A family of experiments about how developers perceive delayed system response time","authors":"","doi":"10.1007/s11219-024-09660-w","DOIUrl":null,"url":null,"abstract":"<h3>Abstract</h3> <p>Collecting and analyzing data about developers working on their development tasks can help improve development practices, finally increasing the productivity of teams. Indeed, monitoring and analysis tools have already been used to collect data from productivity tools. Monitoring inevitably consumes resources and, depending on their extensiveness, may significantly slow down software systems, interfering with developers’ activity. There is thus a challenging trade-off between monitoring and validating applications in their operational environment and preventing the degradation of the user experience. The lack of studies about <em>when</em> developers perceive an overhead introduced in an application makes it extremely difficult to fine-tune techniques working in the field. In this paper, we address this challenge by presenting an empirical study that quantifies how developers perceive overhead. The study consists of three replications of an experiment that involved 99 computer science students in total, followed by a small-scale experimental assessment of the key findings with 12 professional developers. Results show that non-negligible overhead can be introduced for a short period into applications without developers perceiving it and that the sequence in which complex operations are executed influences the perception of the system response time. This information can be exploited to design better monitoring techniques.</p>","PeriodicalId":21827,"journal":{"name":"Software Quality Journal","volume":"5 1","pages":""},"PeriodicalIF":1.7000,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Software Quality Journal","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1007/s11219-024-09660-w","RegionNum":3,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"COMPUTER SCIENCE, SOFTWARE ENGINEERING","Score":null,"Total":0}
引用次数: 0
Abstract
Collecting and analyzing data about developers working on their development tasks can help improve development practices, finally increasing the productivity of teams. Indeed, monitoring and analysis tools have already been used to collect data from productivity tools. Monitoring inevitably consumes resources and, depending on their extensiveness, may significantly slow down software systems, interfering with developers’ activity. There is thus a challenging trade-off between monitoring and validating applications in their operational environment and preventing the degradation of the user experience. The lack of studies about when developers perceive an overhead introduced in an application makes it extremely difficult to fine-tune techniques working in the field. In this paper, we address this challenge by presenting an empirical study that quantifies how developers perceive overhead. The study consists of three replications of an experiment that involved 99 computer science students in total, followed by a small-scale experimental assessment of the key findings with 12 professional developers. Results show that non-negligible overhead can be introduced for a short period into applications without developers perceiving it and that the sequence in which complex operations are executed influences the perception of the system response time. This information can be exploited to design better monitoring techniques.
期刊介绍：
The aims of the Software Quality Journal are:
(1) To promote awareness of the crucial role of quality management in the effective construction of the software systems developed, used, and/or maintained by organizations in pursuit of their business objectives.
(2) To provide a forum of the exchange of experiences and information on software quality management and the methods, tools and products used to measure and achieve it.
(3) To provide a vehicle for the publication of academic papers related to all aspects of software quality.
The Journal addresses all aspects of software quality from both a practical and an academic viewpoint. It invites contributions from practitioners and academics, as well as national and international policy and standard making bodies, and sets out to be the definitive international reference source for such information.
The Journal will accept research, technique, case study, survey and tutorial submissions that address quality-related issues including, but not limited to: internal and external quality standards, management of quality within organizations, technical aspects of quality, quality aspects for product vendors, software measurement and metrics, software testing and other quality assurance techniques, total quality management and cultural aspects. Other technical issues with regard to software quality, including: data management, formal methods, safety critical applications, and CASE.
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