Integrating advanced digital technologies in existing lean-based production systems: analysis of paradoxes, imbalances and management strategies

IF 7.1 2区管理学 Q1 MANAGEMENT International Journal of Operations & Production Management Pub Date : 2024-03-22 DOI:10.1108/ijopm-05-2023-0434

Peter E. Johansson, Jessica Bruch, Koteshwar Chirumalla, Christer Osterman, Lina Stålberg

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Abstract

Purpose

The purpose of this paper is to advance the understanding of paradoxes, underlying tensions and potential management strategies when integrating digital technologies into existing lean-based production systems (LPSs), with the aim of achieving synergies and fostering the development of production systems.

Design/methodology/approach

This study adopts a collaborative management research (CMR) approach to identify patterns of organisational tensions and paradoxes and explore management strategies to overcome them. The data were collected through interviews and focus group interviews with experts on lean and/or digital technologies from the companies, from documents and from workshops with the in-case researchers.

Findings

The findings of this paper provide insights into the salient organisational paradoxes embraced in the integration of digital technologies in LPS by identifying different aspects of the performing, organising, learning and belonging paradoxes. Furthermore, the findings demonstrate the intricacies and relatedness between different paradoxes and their resolutions, and more specifically, how a resolution strategy adopted to manage one paradox might unintentionally generate new tensions. This, in turn, calls for either re-contextualising actions to counteract the drift or the adoption of new resolution strategies.

Originality/value

This paper adds perspective to operations management (OM) research through the use of paradox theory, and we (1) provide a fine-grained perspective on why integration sometimes “fails” and label the forces of internal drift as mechanisms of imbalances and (2) provide detailed insights into how different management and resolution strategies are adopted, especially by identifying re-contextualising actions as a key to rebalancing organisational paradoxes in favour of the integration of digital technologies in LPSs.

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将先进数字技术融入现有精益生产系统：分析矛盾、失衡和管理策略

设计/方法/途径本研究采用合作管理研究（CMR）方法，以确定组织紧张关系和矛盾的模式，并探索克服这些矛盾的管理策略。本文的研究结果通过确定执行、组织、学习和归属悖论的不同方面，深入探讨了在 LPS 中整合数字技术所包含的突出组织悖论。此外，研究结果还表明了不同悖论及其解决方法之间的复杂性和关联性，更具体地说，为管理某一悖论而采取的解决策略可能会无意中产生新的紧张关系。这反过来又要求我们重新调整行动背景，以抵消这种偏移，或者采取新的解决策略。本文通过使用悖论理论，为运营管理（OM）研究增添了新的视角，我们（1）提供了一个精细的视角，说明为什么整合有时会 "失败"，并将内部漂移的力量标记为失衡机制；（2）提供了关于如何采取不同管理和解决策略的详细见解，特别是通过确定重新构建行动是重新平衡组织悖论的关键，以利于 LPS 中数字技术的整合。

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来源期刊

International Journal of Operations & Production Management MANAGEMENT-

CiteScore

13.30

自引率

17.20%

发文量

期刊介绍： The mission of the International Journal of Operations & Production Management (IJOPM) is to publish cutting-edge, innovative research with the potential to significantly advance the field of Operations and Supply Chain Management, both in theory and practice. Drawing on experiences from manufacturing and service sectors, in both private and public contexts, the journal has earned widespread respect in this complex and increasingly vital area of business management. Methodologically, IJOPM encompasses a broad spectrum of empirically-based inquiry using suitable research frameworks, as long as they offer generic insights of substantial value to operations and supply chain management. While the journal does not categorically exclude specific empirical methodologies, it does not accept purely mathematical modeling pieces. Regardless of the chosen mode of inquiry or methods employed, the key criteria are appropriateness of methodology, clarity in the study's execution, and rigor in the application of methods. It's important to note that any contribution should explicitly contribute to theory. The journal actively encourages the use of mixed methods where appropriate and valuable for generating research insights.