Bringing older people’s perspectives on consumer socially assistive robots into debates about the future of privacy protection and AI governance

IF 4.7 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE AI & Society Pub Date : 2024-03-16 DOI:10.1007/s00146-024-01894-3

Andrea Slane, Isabel Pedersen

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Abstract

A growing number of consumer technology companies are aiming to convince older people that humanoid robots make helpful tools to support aging-in-place. As hybrid devices, socially assistive robots (SARs) are situated between health monitoring tools, familiar digital assistants, security aids, and more advanced AI-powered devices. Consequently, they implicate older people’s privacy in complex ways. Such devices are marketed to perform functions common to smart speakers (e.g., Amazon Echo) and smart home platforms (e.g., Google Home), while other functions are more specific to older people, including health and safety monitoring and serving as companions to mitigate loneliness. Privacy is a key value central to debates about the ethics of using SARs in aged care, yet there has been very little interchange between these debates and the robust theoretical discussion in the legal literature about the future of privacy and AI governance. Drawing on two qualitative studies of older people’s views on consumer SARs, the paper contributes novel findings about older people’s thinking on privacy and data governance at the intersection of their experiences with present day digital technologies and projections for future AI systems, and places their views in dialogue with debates about the future of privacy protection and AI governance.

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将老年人对消费型社会辅助机器人的看法纳入有关未来隐私保护和人工智能管理的辩论中

越来越多的消费科技公司正致力于让老年人相信，人形机器人是支持原地老龄化的有用工具。作为混合设备，社交辅助机器人（sar）介于健康监测工具、熟悉的数字助理、安全辅助和更先进的人工智能设备之间。因此，它们以复杂的方式涉及老年人的隐私。此类设备的销售目的是实现智能扬声器（例如Amazon Echo）和智能家居平台（例如谷歌home）的共同功能，而其他功能则更针对老年人，包括健康和安全监测，以及作为陪伴者减轻孤独感。隐私是关于在老年护理中使用sar的伦理辩论的关键价值核心，但这些辩论与法律文献中关于隐私和人工智能治理未来的强大理论讨论之间很少有交流。通过对老年人对消费者sar观点的两项定性研究，本文在老年人与当前数字技术的经验和对未来人工智能系统的预测的交叉点上，提供了关于老年人对隐私和数据治理的思考的新发现，并将他们的观点与关于隐私保护和人工智能治理未来的辩论进行了对话。

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来源期刊

AI & Society COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE-

CiteScore

8.00

自引率

20.00%

发文量

257

期刊介绍： AI & Society: Knowledge, Culture and Communication, is an International Journal publishing refereed scholarly articles, position papers, debates, short communications, and reviews of books and other publications. Established in 1987, the Journal focuses on societal issues including the design, use, management, and policy of information, communications and new media technologies, with a particular emphasis on cultural, social, cognitive, economic, ethical, and philosophical implications. AI & Society has a broad scope and is strongly interdisciplinary. We welcome contributions and participation from researchers and practitioners in a variety of fields including information technologies, humanities, social sciences, arts and sciences. This includes broader societal and cultural impacts, for example on governance, security, sustainability, identity, inclusion, working life, corporate and community welfare, and well-being of people. Co-authored articles from diverse disciplines are encouraged. AI & Society seeks to promote an understanding of the potential, transformative impacts and critical consequences of pervasive technology for societies. Technological innovations, including new sciences such as biotech, nanotech and neuroscience, offer a great potential for societies, but also pose existential risk. Rooted in the human-centred tradition of science and technology, the Journal acts as a catalyst, promoter and facilitator of engagement with diversity of voices and over-the-horizon issues of arts, science, technology and society. AI & Society expects that, in keeping with the ethos of the journal, submissions should provide a substantial and explicit argument on the societal dimension of research, particularly the benefits, impacts and implications for society. This may include factors such as trust, biases, privacy, reliability, responsibility, and competence of AI systems. Such arguments should be validated by critical comment on current research in this area. Curmudgeon Corner will retain its opinionated ethos. The journal is in three parts: a) full length scholarly articles; b) strategic ideas, critical reviews and reflections; c) Student Forum is for emerging researchers and new voices to communicate their ongoing research to the wider academic community, mentored by the Journal Advisory Board; Book Reviews and News; Curmudgeon Corner for the opinionated. Papers in the Original Section may include original papers, which are underpinned by theoretical, methodological, conceptual or philosophical foundations. The Open Forum Section may include strategic ideas, critical reviews and potential implications for society of current research. Network Research Section papers make substantial contributions to theoretical and methodological foundations within societal domains. These will be multi-authored papers that include a summary of the contribution of each author to the paper. Original, Open Forum and Network papers are peer reviewed. The Student Forum Section may include theoretical, methodological, and application orientations of ongoing research including case studies, as well as, contextual action research experiences. Papers in this section are normally single-authored and are also formally reviewed. Curmudgeon Corner is a short opinionated column on trends in technology, arts, science and society, commenting emphatically on issues of concern to the research community and wider society. Normal word length: Original and Network Articles 10k, Open Forum 8k, Student Forum 6k, Curmudgeon 1k. The exception to the co-author limit of Original and Open Forum (4), Network (10), Student (3) and Curmudgeon (2) articles will be considered for their special contributions. Please do not send your submissions by email but use the "Submit manuscript" button. NOTE TO AUTHORS: The Journal expects its authors to include, in their submissions: a) An acknowledgement of the pre-accept/pre-publication versions of their manuscripts on non-commercial and academic sites. b) Images: obtain permissions from the copyright holder/original sources. c) Formal permission from their ethics committees when conducting studies with people.

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