Do expatriates adjust better when they seek advice from host country nationals? Role of perceived social costs and organizational support in advice-seeking

IF 5.9 2区管理学 Q1 MANAGEMENT Journal of International Management Pub Date : 2024-03-19 DOI:10.1016/j.intman.2024.101139

Ashish Mahajan , Yusuf Hassan

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Abstract

Our study examines the impact of perceived organizational support (POS) and perceived social costs (PSC) in advice-seeking on the relationship between expatriate advice-seeking from host country nationals (HCNs) and expatriate adjustment. We conducted two studies: (1) a field study with survey data collected from Indian expatriates in the U.S. and (2) an experimental study. Findings from our research reveal a significant three-way interaction between expatriate advice-seeking, POS, and PSC. Specifically, the moderating effect of POS was more pronounced among expatriates perceiving low social costs in seeking advice from HCNs. PSC emerged as a significant barrier to expatriate adjustment, outweighing the positive effects of high POS. However, when expatriates perceive low PSC in advice-seeking, organizational support becomes more effective compared to situations with high perceived social costs. This research advances the understanding of expatriate coping and organizational support theory by highlighting the boundary conditions of POS in facilitating expatriate adjustment.

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当外籍人士向东道国国民寻求建议时，他们会更好地适应吗？可感知的社会成本和组织支持在寻求建议中的作用

我们的研究探讨了在寻求建议过程中感知到的组织支持（POS）和感知到的社会成本（PSC）对外派人员向东道国国民（HCNs）寻求建议与外派人员适应之间关系的影响。我们进行了两项研究：(1) 实地研究，从在美国的印度外派人员中收集调查数据；(2) 实验研究。我们的研究结果表明，外派人员寻求建议、POS 和 PSC 之间存在显著的三方交互作用。具体来说，POS 的调节作用在外籍人士认为从高知网寻求建议的社会成本较低时更为明显。PSC成为外派人员适应的一个重要障碍，超过了高POS的积极影响。然而，当外派人员在寻求建议时感知到的社会成本较低时，与感知到的社会成本较高的情况相比，组织支持会变得更加有效。这项研究通过强调POS在促进外派人员适应方面的边界条件，推进了对外派人员应对和组织支持理论的理解。

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来源期刊

Journal of International Management MANAGEMENT-

自引率

9.80%

发文量

审稿时长

81 days

期刊介绍： The Journal of International Management is devoted to advancing an understanding of issues in the management of global enterprises, global management theory, and practice; and providing theoretical and managerial implications useful for the further development of research. It is designed to serve an audience of academic researchers and educators, as well as business professionals, by publishing both theoretical and empirical research relating to international management and strategy issues. JIM publishes theoretical and empirical research addressing international business strategy, comparative and cross-cultural management, risk management, organizational behavior, and human resource management, among others.