Duncan Koerber, Tim Ribaric, Fletcher Johnson, Cal Murgu, David Sharron
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引用次数: 0
Abstract
Background: Municipal governments have played an important but underappreciated role in crisis communication for community resilience during the COVID-19 pandemic. Analysis: This study analyzes the Niagara Region municipal webpage communication from web archives over the first two years of the pandemic, employing computational research methods and close reading to understand the strengths and deficiencies of municipal COVID-19 communication. Conclusion and implications: This study finds that the communication of the upper-tier municipality Niagara Region addressed the needs of citizens; however, the communication of the lower-tier municipalities varied and showed deficiencies.
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