The double-edged sword: investigating when and why supervisor negative feedback promotes versus inhibits employee performance

IF 4.7 3区材料科学 Q1 ENGINEERING, ELECTRICAL & ELECTRONIC ACS Applied Electronic Materials Pub Date : 2024-04-02 DOI:10.1108/jmp-05-2023-0292

Song Wu, Yue Zhang, Hui Yang, Tian Tian

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Abstract

PurposeThe purpose of this study is to investigate when and why supervisor negative feedback is associated with employees' job performance via two different pathways (i.e. emotion-focused coping and problem-focused coping) and to introduce proactive personality as a moderator.Design/methodology/approachTime-lagged data were collected using a field survey research design. Participants included 389 dyads of employees and their direct supervisors from five companies in China.FindingsSupervisor negative feedback can lead to employees' emotion-focused coping, which in turn impairs their job performance. Meanwhile, supervisor negative feedback can trigger employees’ problem-focused coping, which subsequently promotes their job performance. Furthermore, proactive personality moderates the indirect effect of supervisor negative feedback on employee performance through emotion-focused coping.Originality/valueThis study explored the double-edged effects of supervisor negative feedback on employee job performance from a coping strategy perspective and investigated how proactive personality influences the choice of coping strategies.

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双刃剑：研究主管的负面反馈何时以及为何会促进或抑制员工绩效

目的本研究旨在通过两种不同的途径（即以情绪为中心的应对和以问题为中心的应对），探讨主管的负面反馈何时以及为何与员工的工作绩效相关，并引入主动型人格作为调节因素。研究结果上司的负面反馈会导致员工采取以情绪为中心的应对方式，进而影响他们的工作绩效。同时，上司的消极反馈会引发员工的问题应对，从而促进其工作绩效。原创性/价值本研究从应对策略的角度探讨了主管负面反馈对员工工作绩效的双刃效应，并研究了积极主动型人格如何影响员工应对策略的选择。

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来源期刊

ACS Applied Electronic Materials Multiple-

CiteScore

7.20

自引率

4.30%

发文量

567

期刊介绍： ACS Applied Electronic Materials is an interdisciplinary journal publishing original research covering all aspects of electronic materials. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrate knowledge in the areas of materials science, engineering, optics, physics, and chemistry into important applications of electronic materials. Sample research topics that span the journal's scope are inorganic, organic, ionic and polymeric materials with properties that include conducting, semiconducting, superconducting, insulating, dielectric, magnetic, optoelectronic, piezoelectric, ferroelectric and thermoelectric. Indexed/Abstracted： Web of Science SCIE Scopus CAS INSPEC Portico

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