Client’s Satisfaction with the Services Offered by (Rural Health Units) RHU’s in the Province of Capiz

Abstract

The study was conducted in the 1st District of Capiz. Respondent municipalities were Pilar, President Roxas, Panitan, and Panay. Those who were involved in the study were 320 clients chosen purposively for the realization of the study. This study used the descriptive research design. The distribution of respondents was based on the availability of clients during visitation to the health clinics. It also made use of online poll surveys from known friends for prompt retrieval of data. Respondents of the study were the clients of Rural Health Units and residents of different Municipalities in the 1st District of Capiz. The study started last June 2019, and other pertinent data from the RHUs were gathered until October 2019. Frequency, percentage, and mean analysis were used to interpret the data using SPSS. A huge portion of clients are females; almost half are at the age bracket of 36-45 years old and married. All municipalities had served 4,034 clients for the past three months. The farthest coastal RHU from the city had the highest number of clients served. Clients were highly satisfied with the services offered by RHUs in the Province of Capiz.