Exploring the Role of ChatGPT in Oncology: Providing Information and Support for Cancer Patients

Abstract

Introduction: Oncological patients face numerous challenges throughout their cancer journey while navigating complex medical information. The advent of AI-based conversational models like ChatGPT (San Francisco, OpenAI) represents an innovation in oncological patient management. Methods: We conducted a comprehensive review of the literature on the use of ChatGPT in providing tailored information and support to patients with various types of cancer, including head and neck, liver, prostate, breast, lung, pancreas, colon, and cervical cancer. Results and Discussion: Our findings indicate that, in most instances, ChatGPT responses were accurate, dependable, and aligned with the expertise of oncology professionals, especially for certain subtypes of cancers like head and neck and prostate cancers. Furthermore, the system demonstrated a remarkable ability to comprehend patients’ emotional responses and offer proactive solutions and advice. Nevertheless, these models have also showed notable limitations and cannot serve as a substitute for the role of a physician under any circumstances. Conclusions: Conversational models like ChatGPT can significantly enhance the overall well-being and empowerment of oncological patients. Both patients and healthcare providers must become well-versed in the advantages and limitations of these emerging technologies.