ASK A MIDWIFE: A SERVICE EVALUATION

Anna Marsh, Sallie Ward, Sarah Collins, Abbie Milnes, Karen Sinaga, Helen Smith, Claire Welford
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Abstract

Identifying novel ways to improve communication is vital for an inclusive health service. Ask A Midwife is a collaborative social media innovation introduced during the COVID-19 pandemic. It provides a platform for women and birthing people to contact a midwife directly using social media. The aim of this service evaluation was to explore the frequency and content of messages received to inform future service provision and health promotion campaigns.
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问问中年妇女:服务评估
确定改善沟通的新方法对包容性医疗服务至关重要。询问助产士 "是在 COVID-19 大流行期间推出的一项协作式社交媒体创新。它为妇女和分娩者提供了一个通过社交媒体直接联系助产士的平台。这项服务评估的目的是探讨所收到信息的频率和内容,为今后提供服务和开展健康促进活动提供参考。
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