Reconceptualizing Tax Compliance Behavior: A Theoretical Matrix Approach

Deena Azriana Wan Mohd Azmi, Seri Ayu Masuri Md Daud
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Abstract

Tax compliance behavior is a multifaceted and extensively explored phenomenon within behavioral economics. However, due to its intricate nature, achieving a full grasp of this topic remains a challenge. This paper is motivated by the lack of coherent structure and lucidity in the existing theoretical frameworks employed to elucidate tax compliance behavior. Firstly, this paper puts forth a novel perspective that seeks to transcend the traditional binary framework of taxpayer behavior, which typically categorizes taxpayers as either compliant or non-compliant. Instead, this paper posits that taxpayer behavior may exist along a spectrum spanning from complete compliance to absolute non-compliance. This conceptual shift aims to provide a more nuanced understanding of taxpayer behavior by acknowledging the potential for varying degrees of compliance. Secondly, to address the existing gaps in the theoretical foundations of factors influencing tax compliance behaviour, the paper introduces a theoretical matrix. This matrix is intended to serve as an organized framework that succinctly encapsulates the prevalent theories underpinning studies concerning the determinants of tax compliance behavior. By methodically categorizing these theories based on ‘types of compliance’ and ‘types of factors’ dimensions, the matrix provides researchers and practitioners with a cohesive overview of the diverse factors influencing taxpayer behavior.
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重新认识税收遵从行为:理论矩阵法
税收遵从行为是行为经济学中的一个多层面现象,也是一个被广泛探讨的现象。然而,由于其错综复杂的性质,要全面掌握这一主题仍然是一项挑战。现有的理论框架在阐释税收遵从行为时缺乏连贯的结构和清晰的思路,这也是本文提出的动机。首先,本文提出了一个新颖的视角,力图超越传统的纳税人行为二元框架,即通常将纳税人分为合规或不合规两类。相反,本文认为纳税人的行为可能存在从完全遵从到绝对不遵从的范围。这一概念转变旨在通过承认不同程度的合规可能性,提供对纳税人行为更细致入微的理解。其次,为了弥补目前在影响纳税遵从行为因素的理论基础方面存在的差距,本文引入了一个理论矩阵。该矩阵旨在作为一个有组织的框架,简明扼要地概括有关税收遵从行为决定因素研究的流行理论。通过根据 "遵从类型 "和 "因素类型 "两个维度对这些理论进行有条不紊的分类,该矩阵为研究人员和从业人员提供了一个关于影响纳税人行为的各种因素的统一概览。
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