USE JD-R THEORY TO EXPLORE THE RELATIONSHIP BETWEEN EMPLOYEE EXPERIENCE AND EMPLOYEE ENGAGEMENT—TAKING JOB DEMANDS AS THE MODERATING VARIABLE

Mei Jhen Yin, Chi Yu Chen, Yi Wen Yang, Po Han Hsu
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Abstract

Past research has proven that employee experience has a positive impact on employee engagement. Based on the conceptual framework of Job Demands-Resources model (JD-R) model, this study regards efficient employee experience as a job resource to explore the impact of "employee experience" and” job demands” on employee engagement in organizations. Work requirements are further divided into challenge demand and hindrance demand. This study adopts the experimental design of the scenario method and uses two two-factor independent sample designs, namely 2x2(employee experience is high / employee experience is low x challenging job demands is high / challenging job demands is low) and 2x2(employee experience is high / employee experience is low x hindering job demands is high / hindering job demands is low).A total of 176 valid questionnaires were collected. The research results found that when employee experience is high, employee engagement is higher than when employee experience is low. Employee experience and job demands have an interactive effect on employee engagement. When employee experience is high, employee engagement will be higher when challenging job demands are added than when hindering job demands are added. It is expected that the results of this study can help in theoretical and practical applications
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以工作要求为调节变量,运用 JD-R 理论探讨员工体验与员工敬业度之间的关系
过去的研究证明,员工体验对员工敬业度有积极影响。本研究基于工作需求-资源模型(JD-R)的概念框架,将高效的员工体验视为一种工作资源,探讨 "员工体验 "和 "工作需求 "对组织中员工敬业度的影响。工作需求又分为挑战性需求和阻碍性需求。本研究采用情景法实验设计,采用两个双因素独立样本设计,即 2x2(员工体验高/员工体验低 x 挑战性工作要求高/挑战性工作要求低)和 2x2(员工体验高/员工体验低 x 阻碍性工作要求高/阻碍性工作要求低),共回收有效问卷 176 份。研究结果发现,当员工体验高时,员工敬业度高于员工体验低时。员工体验和工作要求对员工敬业度具有交互影响。当员工经验高时,增加挑战性工作要求时,员工敬业度会比增加阻碍性工作要求时高。预计本研究的结果将有助于理论和实践应用
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