Building synergistic mindsets in international business education: the unmet demands of a VUCA marketplace

Dina M. Abdelzaher, Muna Onumonu
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Abstract

Purpose

The COVID-19 pandemic was an eye-opening experience that put to the test our crisis management competencies across many institutions, including those offered by institutions of higher education. This study aims to review the literature on international business (IB) risks and IB education (IBE) to question whether business graduates are equipped to make decisions in today’s volatile, uncertain, complex and ambiguous (VUCA) marketplace.

Design/methodology/approach

While the IB literature has discussed the importance of various sources of risks on global business operations, IBE did not effectively adopt an integrative approach to building the needed risk management competencies related to those risks into our education. The authors argue that this integrative approach to teaching IB is critically needed to prepare future global managers for addressing crises, like that of the pandemic and others. Specifically, this study proposes that this integrated risk management competency can be developed through the building of “synergistic mindsets”.

Findings

This study presents a conceptual framework for the components of the synergistic mindset, with intelligence that directly links to present IB risks. These components are cultural intelligence (CQ), emotional intelligence (EQ), public policy intelligence (PPQ), digital intelligence (DQ) and orchestration intelligence (OQ).

Originality/value

Insights related to IBE effectiveness in addressing today’s VUCA market demands and IB risks are discussed.

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在国际商务教育中建立协同思维:VUCA 市场中尚未满足的需求
目的 COVID-19 大流行是一次令人大开眼界的经历,它考验了我们许多机构(包括高等教育机构)的危机管理能力。本研究旨在回顾有关国际商务(IB)风险和国际商务教育(IBE)的文献,以质疑商科毕业生是否具备在当今动荡、不确定、复杂和模糊(VUCA)的市场中做出决策的能力。设计/方法/途径虽然国际商务文献讨论了各种风险来源对全球商业运营的重要性,但国际商务教育并未有效地采用综合方法,在我们的教育中培养与这些风险相关的风险管理能力。作者认为,为了让未来的全球管理者做好应对危机(如大流行病和其他危机)的准备,国际基础教育教学亟需这种综合方法。具体而言,本研究提出,可以通过建立 "协同思维 "来培养这种综合风险管理能力。研究结果本研究提出了一个协同思维组成部分的概念框架,其中的智力与当前的国际基础结构风险直接相关。这些要素包括文化智能(CQ)、情绪智能(EQ)、公共政策智能(PPQ)、数字智能(DQ)和协调智能(OQ)。
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来源期刊
CiteScore
4.20
自引率
15.00%
发文量
17
期刊介绍: In recent years, the business practices and management philosophies of global enterprises have been subject to increasingly close scrutiny by commentators in the fields of journalism and academia. Such scrutiny has been motivated by a growing desire to examine the nature of globalisation, its impact on specific communities and its benefits for society as a whole. Coverage includes, but is not restricted to, issues of: ■Globalization ■Production and consumption ■Economic change ■Societal change ■Politics and power of organizations and governments ■Environmental impact
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