The paradox of coaching in a non-native language

IF 3.1 4区 管理学 Q2 MANAGEMENT Journal of Managerial Psychology Pub Date : 2024-04-03 DOI:10.1108/jmp-01-2023-0058
Nick C.T. Steel, Joanna Karmowska
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Abstract

Purpose

Language plays a complex role in coaching, facilitating communication, comprehension and meaning construction. Yet, the implications of coaching in a non-native language are uncertain and under-researched. This study explores the role of non-native language (NNL) in dyadic workplace coaching practice. Specifically, it explores how working in a NNL influences the coaching experience from the coach’s perspective.

Design/methodology/approach

A qualitative approach was chosen to explore the way coaches view coaching in a NNL. Twenty-three semi-structured interviews were conducted with coaches experienced in coaching in NNL. Reflexive thematic analysis (RTA) was applied for data analysis.

Findings

NNL coaching presents a paradoxical mix of negative and positive tensions for the coach and coachee in communication, relationship and insight. NNL coaching is nuanced and may be accommodated using coaching competencies to mitigate the potential for misunderstanding and relationship rupture. It offers alternative perspectives to existing worldviews, eliciting deeper insights. Coaches’ confidence in coaching in a NNL varies from a challenging struggle that perceptually hinders performance, through ambivalence, to a sense of greater resourcefulness.

Originality/value

The study contributes to the stream of literature on language in international business, sociolinguistic research and how meaning is constructed in a coaching process. First, the work develops a distinction between coaching in a native language (NL) and a NNL. Second, study results indicate that the context of NNL creates challenges as well as opportunities in a dyadic coaching process, particularly regarding aspects of the coach–coachee relationship and insight elicitation via alternative perspectives. Moreover, several practical implications of the study for the coaching practice are discussed.

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用非母语进行辅导的悖论
目的语言在教练过程中发挥着复杂的作用,促进交流、理解和意义建构。然而,用非母语进行辅导的影响尚不确定,研究也不足。本研究探讨了非母语(NNL)在二元工作场所教练实践中的作用。具体而言,本研究从教练的角度探讨了在非母语环境中工作如何影响教练体验。我们对 23 名在非营利组织中有辅导经验的教练进行了半结构化访谈。研究结果NNL 教练为教练和被教练者在沟通、关系和洞察力方面带来了消极和积极的矛盾。NNL 教练具有细微差别,可以利用教练能力来减少误解和关系破裂的可能性。它为现有的世界观提供了另一种视角,从而激发更深层次的洞察力。教练在非英语国家语言环境中进行教练时的信心各不相同,有的表现为一种具有挑战性的挣扎,在观念上阻碍了教练的表现,有的表现为一种矛盾心理,有的则表现为一种更加机智的感觉。 原创性/价值 本研究为国际商务语言、社会语言学研究以及教练过程中如何构建意义等方面的文献流做出了贡献。首先,该研究对母语(NL)辅导和非母语(NNL)辅导进行了区分。其次,研究结果表明,非母语环境为双向教练过程带来了挑战和机遇,特别是在教练-被教练关系以及通过其他视角激发洞察力方面。此外,还讨论了本研究对教练实践的一些实际影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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