Nataliia Korotkova , John R. Austin , Ermal Hetemi
{"title":"Do you know your people?: Situated expertise and permeable expertise boundaries in complex project work","authors":"Nataliia Korotkova , John R. Austin , Ermal Hetemi","doi":"10.1016/j.ijproman.2024.102588","DOIUrl":null,"url":null,"abstract":"<div><p>In the context of complex and digitalized engineering projects, effectively orchestrating meta-knowledge that encompasses awareness of diverse expertise presents a significant challenge, as it requires crossing various boundaries. Situated expertise plays a critical role in this process, connecting individual or group-level meta-knowledge to wider expertise systems in projects. We report a case study exploring how group expertise boundaries influence situated expertise development in the oil and gas front-end project context. Through qualitative analysis, we underscore the role of permeable group expertise boundaries in fostering open situated expertise systems, allowing for meta-knowledge about individuals, groups, and digital technologies. This permeability is especially critical in innovative and non-contractual contexts. We identify four elements—strategy, structural design, interaction molding routines and roles, and digital boundary objects—that contribute to open situated expertise development. Our findings show that while digital boundary objects can mediate expertise boundaries by enabling communication and navigation of expertise in projects, the reach of situated expertise largely depends on interaction molding elements, particularly boundary-spanning roles. This study concludes by recommending that practitioners expand their meta-knowledge, rethink their strategic approaches to situating and utilizing expertise in projects, and carefully establish routines for using digital technologies to record and retrieve expertise.</p></div>","PeriodicalId":48429,"journal":{"name":"International Journal of Project Management","volume":null,"pages":null},"PeriodicalIF":7.4000,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0263786324000309/pdfft?md5=3c948e1bfb6c29fe692b8c502af9b7dc&pid=1-s2.0-S0263786324000309-main.pdf","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Project Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0263786324000309","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
In the context of complex and digitalized engineering projects, effectively orchestrating meta-knowledge that encompasses awareness of diverse expertise presents a significant challenge, as it requires crossing various boundaries. Situated expertise plays a critical role in this process, connecting individual or group-level meta-knowledge to wider expertise systems in projects. We report a case study exploring how group expertise boundaries influence situated expertise development in the oil and gas front-end project context. Through qualitative analysis, we underscore the role of permeable group expertise boundaries in fostering open situated expertise systems, allowing for meta-knowledge about individuals, groups, and digital technologies. This permeability is especially critical in innovative and non-contractual contexts. We identify four elements—strategy, structural design, interaction molding routines and roles, and digital boundary objects—that contribute to open situated expertise development. Our findings show that while digital boundary objects can mediate expertise boundaries by enabling communication and navigation of expertise in projects, the reach of situated expertise largely depends on interaction molding elements, particularly boundary-spanning roles. This study concludes by recommending that practitioners expand their meta-knowledge, rethink their strategic approaches to situating and utilizing expertise in projects, and carefully establish routines for using digital technologies to record and retrieve expertise.
期刊介绍:
The International Journal of Project Management is recognized as a premier publication in the field of project management and organization studies. Our main objective is to contribute to the advancement of project management and project organizing through the publication of groundbreaking research.
We are dedicated to presenting fresh insights and new knowledge in various domains, including project management, program management, portfolio management, project-oriented organizations, project networks, and project-oriented societies. We actively encourage submissions that explore project management and organizing from the perspectives of organizational behavior, strategy, supply chain management, technology, change management, innovation, and sustainability.
By publishing high-quality research articles and reviews, we strive to revolutionize the academic landscape and propel the field of project management forward. We invite researchers, scholars, and practitioners to contribute to our journal and be a part of the progressive development in this exciting field.