SOFT SKILLS IN THE CLASSROOM PROJECT CASE: ADMINISTRATION TECHNICIAN

Abstract

: Soft skills and competencies in the school context describe the abilities or aptitudes that help the student to perform comprehensively. These are part of the personality, they develop with the interaction of society and school. This qualitative research has a case study, where the soft skills of a control group in the fourth semester (4AM1) of the CECyT 16 “Hidalgo” high school Administration Technician degree are analyzed, when developing a project institutional integrator called “Classroom Project”; These skills are necessary for effective overall performance and successful collaboration with others. Soft skills such as: teamwork, conflict resolution, creativity, problem identification allow establishing objectives while maintaining supportive and emotional partner relationships, to make decisions responsibly and productively resolve everyday situations.