A decision-making framework in family-owned hotels for evaluating and selecting suppliers and strategic partners

IF 3.6 Q2 MANAGEMENT Journal of Family Business Management Pub Date : 2024-04-30 DOI:10.1108/jfbm-03-2024-0066
Mehdi Tajpour, Fatemeh Dekamini, Farzaneh Madadpour, Moein Norouzimovahed, Shima SafarMohammadluo
{"title":"A decision-making framework in family-owned hotels for evaluating and selecting suppliers and strategic partners","authors":"Mehdi Tajpour, Fatemeh Dekamini, Farzaneh Madadpour, Moein Norouzimovahed, Shima SafarMohammadluo","doi":"10.1108/jfbm-03-2024-0066","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>This paper presents a comprehensive decision-making framework designed for family-owned hotels, specifically focusing on evaluating and selecting suppliers and strategic partners, with a particular emphasis on Iranian holding companies and five-star hotels.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>The research emphasizes the unique position of family-owned hotels as not only commercial enterprises but also embodiments of tradition, personal touch and community engagement, which sets them apart in a competitive market. Through a detailed literature review, methodology and analysis, including fuzzy analysis and the TOPSIS method, the study systematically evaluates various criteria crucial for selecting suppliers and strategic partners.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>The framework evaluates criteria such as price competitiveness, quality of products/services, reliability and timeliness, flexibility and scalability, communication and responsiveness, after-sales service and support, ethical and sustainable practices, technology and innovation, and compatibility with business culture. By integrating these parameters, the framework addresses both operational needs and strategic objectives, ensuring chosen suppliers and partners align with the hotels' core values and operational requirements.</p><!--/ Abstract__block -->\n<h3>Research limitations/implications</h3>\n<p>The study offers valuable insights for family-owned hospitality businesses to navigate supplier and strategic partner selection, and opens avenues for future research, particularly in adapting to technological advancements, sustainability practices and the evolving dynamics of the hospitality industry.</p><!--/ Abstract__block -->\n<h3>Social implications</h3>\n<p>The research underscores the significance of family-owned hotels in fostering tradition, personal connection and community engagement, contributing to the social fabric of the hospitality industry.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>This paper provides a unique perspective on supplier and strategic partner selection, tailored for family-owned hotels and offers a comprehensive framework that integrates both operational needs and strategic objectives, ensuring alignment with core values and requirements.</p><!--/ Abstract__block -->","PeriodicalId":51790,"journal":{"name":"Journal of Family Business Management","volume":null,"pages":null},"PeriodicalIF":3.6000,"publicationDate":"2024-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Family Business Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/jfbm-03-2024-0066","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0

Abstract

Purpose

This paper presents a comprehensive decision-making framework designed for family-owned hotels, specifically focusing on evaluating and selecting suppliers and strategic partners, with a particular emphasis on Iranian holding companies and five-star hotels.

Design/methodology/approach

The research emphasizes the unique position of family-owned hotels as not only commercial enterprises but also embodiments of tradition, personal touch and community engagement, which sets them apart in a competitive market. Through a detailed literature review, methodology and analysis, including fuzzy analysis and the TOPSIS method, the study systematically evaluates various criteria crucial for selecting suppliers and strategic partners.

Findings

The framework evaluates criteria such as price competitiveness, quality of products/services, reliability and timeliness, flexibility and scalability, communication and responsiveness, after-sales service and support, ethical and sustainable practices, technology and innovation, and compatibility with business culture. By integrating these parameters, the framework addresses both operational needs and strategic objectives, ensuring chosen suppliers and partners align with the hotels' core values and operational requirements.

Research limitations/implications

The study offers valuable insights for family-owned hospitality businesses to navigate supplier and strategic partner selection, and opens avenues for future research, particularly in adapting to technological advancements, sustainability practices and the evolving dynamics of the hospitality industry.

Social implications

The research underscores the significance of family-owned hotels in fostering tradition, personal connection and community engagement, contributing to the social fabric of the hospitality industry.

Originality/value

This paper provides a unique perspective on supplier and strategic partner selection, tailored for family-owned hotels and offers a comprehensive framework that integrates both operational needs and strategic objectives, ensuring alignment with core values and requirements.

查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
家族酒店评估和选择供应商和战略合作伙伴的决策框架
设计/方法/途径本研究强调了家族酒店的独特地位,它们不仅是商业企业,也是传统、个人魅力和社区参与的体现,这使它们在竞争激烈的市场中脱颖而出。研究结果该框架评估的标准包括价格竞争力、产品/服务质量、可靠性和及时性、灵活性和可扩展性、沟通和响应能力、售后服务和支持、道德和可持续实践、技术和创新以及与企业文化的兼容性。通过整合这些参数,该框架可同时满足运营需求和战略目标,确保所选供应商和合作伙伴符合酒店的核心价值观和运营要求。研究局限性/意义该研究为家族式酒店企业选择供应商和战略合作伙伴提供了宝贵的见解,并为未来研究开辟了道路,特别是在适应技术进步、可持续发展实践和酒店业不断变化的动态方面。社会意义该研究强调了家族式酒店在促进传统、个人联系和社区参与方面的重要意义,为酒店业的社会结构做出了贡献。 原创性/价值本文为家族式酒店量身定制的供应商和战略合作伙伴选择提供了一个独特的视角,并提供了一个整合运营需求和战略目标的全面框架,确保与核心价值和要求保持一致。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
5.50
自引率
33.30%
发文量
51
期刊最新文献
From tradition to technological advancement: embracing blockchain technology in family businesses Job crafting and entrepreneurial innovativeness: the moderated mediation roles of dynamic capabilities and self-initiated AI learning Artificial intelligence and family businesses: a systematic literature review Tacit knowledge sharing in a Lebanese family business: the influence of organizational structure and tie strength Women on board and financial distress: channeling effect of family firms
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1