Consequences of workplace bullying among nurses in Ghana: Does resilience matter?

Justice Mensah, Comfort Mpaun
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Abstract

Purpose

This study investigates the impact of workplace bullying on nurses' psychological distress and the quality of care as well as the impact of resilience in mitigating the negative effect of workplace bullying.

Design

A cross-sectional survey design was employed to study the phenomenon among a purposive sample of 326 nurses in the Ghanaian healthcare sector with self-administered questionnaires for data collection. Data was analyzed using IBM’s Statistical Package for Social Sciences (SPSS) version 27.0 and Process Macro Version.

Results

The study found evidence that bullied nurses in hospitals often suffer from psychological distress. Results also demonstrate a negative link between workplace bullying and the quality of care delivered by nurses. Furthermore, the study found that resilience moderated the workplace bullying and nurses' psychological distress relationship, however, resilience is not a significant moderator in the workplace bullying and quality of care relationship.

Originality

The study advances our understanding of workplace bullying's consequences for nurses in the Ghanaian healthcare sector. It underscores the importance of addressing workplace bullying, offering practical recommendations for healthcare administrators and managers. Fostering personal resources like resilience is crucial to empower nurses in facing the challenges of their workplace environment effectively.

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加纳护士遭受工作场所欺凌的后果:复原力重要吗?
目的 本研究调查了工作场所欺凌对护士心理压力和护理质量的影响,以及抗压能力对减轻工作场所欺凌负面影响的影响。设计 采用横断面调查设计,对加纳医疗保健部门的 326 名护士进行了有目的的抽样调查,并使用自制问卷收集数据。数据使用 IBM 的社会科学统计软件包 (SPSS) 27.0 版和 Process Macro 版进行分析。研究结果还表明,工作场所欺凌与护士提供的护理质量之间存在负相关。此外,研究还发现,抗挫折能力调节了工作场所欺凌与护士心理压力之间的关系,但是,抗挫折能力在工作场所欺凌与护理质量之间的关系中并不是一个重要的调节因素。该研究强调了解决工作场所欺凌问题的重要性,并为医疗机构的行政人员和管理人员提供了实用的建议。培养抗压能力等个人资源对于增强护士有效应对工作环境挑战的能力至关重要。
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来源期刊
CiteScore
2.40
自引率
0.00%
发文量
114
审稿时长
21 weeks
期刊介绍: International Journal of Africa Nursing Sciences (IJANS) is an international scientific journal published by Elsevier. The broad-based journal was founded on two key tenets, i.e. to publish the most exciting research with respect to the subjects of Nursing and Midwifery in Africa, and secondly, to advance the international understanding and development of nursing and midwifery in Africa, both as a profession and as an academic discipline. The fully refereed journal provides a forum for all aspects of nursing and midwifery sciences, especially new trends and advances. The journal call for original research papers, systematic and scholarly review articles, and critical papers which will stimulate debate on research, policy, theory or philosophy of nursing as related to nursing and midwifery in Africa, technical reports, and short communications, and which will meet the journal''s high academic and ethical standards. Manuscripts of nursing practice, education, management, and research are encouraged. The journal values critical scholarly debate on issues that have strategic significance for educators, practitioners, leaders and policy-makers of nursing and midwifery in Africa. The journal publishes the highest quality scholarly contributions reflecting the diversity of nursing, and is also inviting international scholars who are engaged with nursing and midwifery in Africa to contribute to the journal. We will only publish work that demonstrates the use of rigorous methodology as well as by publishing papers that highlight the theoretical underpinnings of nursing and midwifery as it relates to the Africa context.
期刊最新文献
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