Understanding the link between supervisor and co-worker support, job characteristics, work engagement and employee resilience: evidence from Uganda

Hamidah Nabawanuka, Emre Burak Ekmekcioglu
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Abstract

Purpose

The purpose of this study is to investigate the relationship between support (i.e. supervisor support (SS) and co-worker support (CS)), job characteristics (job autonomy, job complexity and skill variety) and work engagement (WE). Furthermore, the study examined whether there is a mediating effect of employee resilience (ER) on the aforementioned variables.

Design/methodology/approach

Data were collected from employees working in SMEs in Uganda. A sample of 324 responses was used for data analysis. Structural equation modelling and bootstrapping procedures were used to test the hypothesized relationships.

Findings

The study findings confirmed that SS, CS and job characteristics were positively related to WE. The study revealed that SS, job autonomy, job complexity and skill variety were found to foster WE through ER. Yet, CS was found not to have an indirect impact on WE through ER.

Research limitations/implications

Because this study was conducted using a cross-sectional research methodology, it makes it hard to draw causal inferences.

Originality/value

This study’s findings contribute to the existing body of literature on WE and job characteristics and also adds to the growing body of research on ER.

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了解上司和同事的支持、工作特点、工作投入和员工适应力之间的联系:来自乌干达的证据
本研究旨在探讨支持(即主管支持(SS)和同事支持(CS))、工作特征(工作自主性、工作复杂性和技能多样性)与工作投入(WE)之间的关系。此外,研究还考察了员工复原力(ER)对上述变量是否具有中介效应。数据分析使用了 324 个样本。研究结果研究结果证实,SS、CS 和工作特征与 WE 呈正相关。研究发现,SS、工作自主性、工作复杂性和技能多样性通过 ER 促进了 WE。由于本研究采用的是横截面研究方法,因此很难得出因果推论。
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来源期刊
CiteScore
3.20
自引率
7.70%
发文量
41
期刊介绍: African Journal of Economic and Management Studies (AJEMS) advances both theoretical and empirical research, informs policies and practices, and improves understanding of how economic and business decisions shape the lives of Africans. AJEMS is a multidisciplinary journal and welcomes papers from all the major disciplines in economics, business and management studies.
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