Disrupting human resource management with people analytics: a study of applications, value, enablers and barriers in Italy

IF 3.3 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Personnel Review Pub Date : 2024-05-13 DOI:10.1108/pr-11-2023-0927
Stefano Di Lauro, Aizhan Tursunbayeva, Gilda Antonelli, Luigi Moschera
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Abstract

Purpose

This research aims to explore whether or how organizations adopt people analytics (PA), its value and potential socio-technical factors that can enable or hinder PA projects by disrupting and reshaping human resource management. We do this by focusing on the Italian context.

Design/methodology/approach

We conduct a scoping review of data collected between 2018 and 2022 via Google Alerts (GA), a content change detection and notification service that is gaining popularity in scholarly research.

Findings

Our findings suggest that the diffusion of PA applications in Italy, especially those of a descriptive nature, is growing. Most of the existing PA applications are positioned in a positive technocratic light, envisioning the value of PA for both employees and organizations. The value for the latter appears to be direct, while the value for employees is realized through organizational initiatives. The findings also suggest that while enablers can vary between PA application types, the barriers, especially technological and environmental, are generic for both descriptive and predictive/prescriptive PA applications.

Originality/value

Theoretically, we propose a framework for analyzing PA applications, their values, enablers and barriers. Methodologically, we present and describe in detail a novel approach, drawing on GA that can be used to study PA in specific contexts. Practically, our study serves as a helpful point of reference for managers planning or implementing PA in Italy, for benchmarking PA in Italy over time and for comparative international studies.

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用人员分析颠覆人力资源管理:意大利的应用、价值、推动因素和障碍研究
目的本研究旨在探讨组织是否或如何采用人员分析(PA)、其价值以及可能通过扰乱和重塑人力资源管理来促进或阻碍人员分析项目的潜在社会技术因素。我们对 2018 年至 2022 年期间通过谷歌快讯(GA)收集的数据进行了范围审查,谷歌快讯是一种内容变更检测和通知服务,在学术研究中越来越受欢迎。研究结果我们的研究结果表明,PA 应用程序,尤其是描述性应用程序,在意大利的传播正在不断扩大。大多数现有的 PA 应用程序都从积极的技术官僚角度出发,设想 PA 对员工和组织的价值。后者的价值似乎是直接的,而员工的价值则是通过组织的主动性来实现的。研究结果还表明,虽然 PA 应用类型之间的推动因素会有所不同,但障碍,尤其是技术和环境方面的障碍,对于描述性和预测性/描述性 PA 应用来说都是通用的。在方法论上,我们提出并详细描述了一种新颖的方法,该方法借鉴了 GA,可用于研究特定环境中的 PA。在实践中,我们的研究为意大利计划或实施公共行政管理的管理人员、意大利公共行政管理的长期基准以及国际比较研究提供了有益的参考。
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来源期刊
Personnel Review
Personnel Review Multiple-
CiteScore
7.10
自引率
7.70%
发文量
133
期刊介绍: Personnel Review (PR) publishes rigorous, well written articles from a range of theoretical and methodological traditions. We value articles that have high originality and that engage with contemporary challenges to human resource management theory, policy and practice development. Research that highlights innovation and emerging issues in the field, and the medium- to long-term impact of HRM policy and practice, is especially welcome.
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