{"title":"When line meets agile in public service organizations: Exploring the role of felt accountability amongst line managers","authors":"Yashwant Singh Yadav","doi":"10.3233/ip-230057","DOIUrl":null,"url":null,"abstract":"Despite citizen calls for agile government, public service organizations often default to hierarchy and adopt dual structure organization designs combining agile and non-agile units. However, ensuring effective collaboration and avoiding accountability challenges at the interface of line and agile units remains a vexing issue. Although accountability is implicitly assumed in agile organizing, it is not readily manifested or experienced. Through this interpretive case study of a public service organization in the Nordics, we examine through the lens of felt accountability, the reaction and roles of line managers to emergent accountability challenges precipitated by parallel maintenance of agile and non-agile unit combinations.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":"124 30","pages":""},"PeriodicalIF":17.7000,"publicationDate":"2024-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.3233/ip-230057","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
Despite citizen calls for agile government, public service organizations often default to hierarchy and adopt dual structure organization designs combining agile and non-agile units. However, ensuring effective collaboration and avoiding accountability challenges at the interface of line and agile units remains a vexing issue. Although accountability is implicitly assumed in agile organizing, it is not readily manifested or experienced. Through this interpretive case study of a public service organization in the Nordics, we examine through the lens of felt accountability, the reaction and roles of line managers to emergent accountability challenges precipitated by parallel maintenance of agile and non-agile unit combinations.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.