Physicians' and Nurses' Opinions about the Impact of a Computerized Provider Order Entry System on Their Workflow.

Haleh Ayatollahi, Masoud Roozbehi, Hamid Haghani
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Abstract

Introduction: In clinical practices, the use of information technology, especially computerized provider order entry (CPOE) systems, has been found to be an effective strategy to improve patient care. This study aimed to compare physicians' and nurses' views about the impact of CPOE on their workflow.

Methods: This case study was conducted in 2012. The potential participants included all physicians (n = 28) and nurses (n = 145) who worked in a teaching hospital. Data were collected using a five-point Likert-scale questionnaire and were analyzed using SPSS version 18.0.

Results: The results showed a significant difference between physicians' and nurses' views about the impact of the system on interorganizational workflow (p = .001) and working relationships between physicians and nurses (p = .017).

Conclusion: Interorganizational workflow and working relationships between care providers are important issues that require more attention. Before a CPOE system is designed, it is necessary to identify workflow patterns and hidden structures to avoid compromising quality of care and patient safety.

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医生和护士对计算机化医嘱输入系统对其工作流程影响的看法。
简介在临床实践中,信息技术的使用,尤其是计算机化医嘱输入系统(CPOE),被认为是改善患者护理的有效策略。本研究旨在比较医生和护士对 CPOE 对其工作流程的影响的看法:本案例研究于 2012 年进行。潜在参与者包括在一家教学医院工作的所有医生(28 人)和护士(145 人)。采用五点李克特量表问卷收集数据,并使用 SPSS 18.0 版进行分析:结果显示,医生和护士对该系统对组织间工作流程的影响(p = .001)以及医生和护士之间的工作关系(p = .017)的看法存在明显差异:结论:组织间工作流程和医疗服务提供者之间的工作关系是需要更多关注的重要问题。在设计 CPOE 系统之前,有必要确定工作流程模式和隐藏结构,以避免影响护理质量和患者安全。
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来源期刊
CiteScore
1.90
自引率
0.00%
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期刊介绍: Perspectives in Health Information Management is a scholarly, peer-reviewed research journal whose mission is to advance health information management practice and to encourage interdisciplinary collaboration between HIM professionals and others in disciplines supporting the advancement of the management of health information. The primary focus is to promote the linkage of practice, education, and research and to provide contributions to the understanding or improvement of health information management processes and outcomes.
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