Cultivating workplace fairness: the ripple effect of organizational justice on work withdrawal, incivility as the mediator

Supriya Gupta, Ranjana Sharma, Aditi Gupta
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Abstract

Purpose

The purpose of this study is to examine the influence of employees' perceptions of organizational justice on workplace incivility and work withdrawal behaviours within the hotel industry. Additionally, the study aims to explore the mediating role of incivility in the relationship between organizational justice and work withdrawal behaviour.

Design/methodology/approach

Data for this study were collected from 213 employees in the hotel industry using a structured questionnaire. The collected data were then analysed using structural equation modelling (SEM) technique, allowing for a comprehensive examination of the relationships between organizational justice, incivility and work withdrawal behaviour.

Findings

The study reveals that perceptions of organizational justice directly impact workplace incivility and indirectly affect work withdrawal behaviour. Specifically, low perceptions of organizational justice are associated with increased incidences of uncivil behaviour among employees, which, in turn, have detrimental effects on their work withdrawal behaviours.

Originality/value

This study contributes to the existing literature by shedding light on the intricate relationships between organizational justice, workplace incivility and work withdrawal behaviour within the hotel industry context. Moreover, it highlights the importance of addressing both organizational justice perceptions and incivility to foster positive employee outcomes and organizational well-being, particularly in environments characterized by changing contextual conditions.

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培养工作场所的公平性:组织公正对工作退出的涟漪效应,以不文明行为为中介
目的 本研究旨在探讨酒店业员工对组织公正的认知对工作场所不文明行为和工作退出行为的影响。此外,本研究还旨在探讨不文明行为在组织公正与工作退出行为之间的中介作用。设计/方法/途径本研究使用结构化问卷从酒店业的 213 名员工处收集数据。然后使用结构方程模型(SEM)技术对收集到的数据进行分析,从而全面考察组织公正、不文明行为和工作退出行为之间的关系。具体而言,员工对组织公正的低感知与不文明行为发生率的增加有关,而不文明行为的增加反过来又会对他们的工作退出行为产生不利影响。此外,它还强调了同时解决组织公正观念和不文明现象对促进员工积极成果和组织福祉的重要性,尤其是在以不断变化的环境条件为特征的环境中。
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来源期刊
CiteScore
3.90
自引率
6.70%
发文量
13
期刊介绍: The International Journal of Law and Management is a leading journal addressing all aspects of regulation and law as they impact on organisational development, operations and leadership. Organisations and their leaders operate in an increasingly complex world of emerging regulation across national and international boundaries. The International Journal of Law and Management seeks to acknowledge the dynamics of that environment and provide a platform for articles and contributions to stimulate scholarly debate in the development of law and practice. The International Journal of Law and Management seeks to present the latest research on policy, practice and theoretical perspectives and their impact on the development and leadership of organisations. Contributions of a multi-disciplinary nature are welcome. Coverage includes, but is not limited to: -Employment and industrial law- Corporate governance and social responsibility- Intellectual property- Corporate law and finance- Insolvency- Commercial law and consumer protection- Environmental law- Taxation- Competition law- Regulatory theory
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