Linguistic landscape of restaurants in a tourist city: do outdoor signs represent menus?

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Tourism Cities Pub Date : 2024-06-07 DOI:10.1108/ijtc-01-2024-0012
Abduljalil Nasr Hazaea, Abdullah Alfaifi, Bakr Bagash Mansour Ahmed Al-Sofi
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Abstract

Purpose

This study aims to examine the language choices of outdoor signs and menus in addition to the functions of outdoor signs in restaurants in a Saudi tourist city, Abha. The primary focus is on identifying the extent to which outdoor signs accurately represent the language choices of restaurant menus.

Design/methodology/approach

The study developed a conceptual framework for the linguistic landscape (LL) of restaurants. It employed a quantitative approach to collect outdoor signs and menus of 75 sampled restaurants in Abha using online photos and a smartphone camera. Then it analyzed the frequency and percentage of language choices on outdoor signs and menus as well as the extent to which language choices of outdoor signs represent menus.

Findings

The findings indicate that more than half (58.66%) of the restaurants employ bilingual signage in both Arabic and English. Other languages like Spanish, French, Chinese and Turkish are sporadically used, with multilingualism observed only in isolated instances. The study also reveals that bi/multilingualism on outdoor signs primarily serves informational purposes, where more than one-third (36%) of the outdoor signs use languages other than Arabic to serve a symbolic function. Regarding menus, Arabic and English dominate, while Turkish appears on one menu. Spanish, French, and Chinese are absent from restaurant menus, indicating linguistic mismatch in terms of language choices.

Originality/value

This study contributes to LL studies of restaurants in tourist cities by showing language choices and functions of outdoor signs and their alignment with menus.

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旅游城市餐馆的语言景观:户外招牌是否代表菜单?
目的本研究旨在考察沙特旅游城市阿卜哈的餐厅户外标志和菜单的语言选择,以及户外标志的功能。研究的主要重点是确定户外标识在多大程度上准确地代表了餐厅菜单的语言选择。研究采用定量方法,使用在线照片和智能手机摄像头收集了阿巴地区 75 家抽样餐厅的户外招牌和菜单。研究结果表明,半数以上(58.66%)的餐厅使用阿拉伯语和英语双语标识。西班牙文、法文、中文和土耳其文等其他语言的使用比较零散,只有个别情况下才使用多种语言。研究还显示,户外招牌上的双语/多语种主要是为了提供信息,超过三分之一(36%)的户外招牌使用阿拉伯语以外的语言来发挥象征功能。在菜单方面,阿拉伯语和英语占主导地位,土耳其语出现在一份菜单上。西班牙文、法文和中文没有出现在餐厅菜单上,这表明在语言选择方面存在语言不匹配现象。
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来源期刊
International Journal of Tourism Cities
International Journal of Tourism Cities HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
5.90
自引率
11.50%
发文量
47
期刊介绍: A peer-reviewed journal, the International Journal of Tourism Cities provides an international forum for the critical study of urban tourism and tourism cities. The journal aims to be inter-disciplinary in its appreciation of tourism cities and tourism in urban areas, and welcomes original, theoretically-informed articles from those involved in the planning, management or marketing of tourism in city destination or places adjoining urban areas. Urban tourism and travel cover many disciplines and impinge on numerous aspects of daily life within cities. Moreover, they play a key role in domestic and international tourism in most countries, and cities often function as key travel gateways and tourism destinations. The International Journal of Tourism Cities contents include primary research articles, expert discussions on current urban tourism issues, and tourism city case studies. Articles are selected that are relevant to both academics and practitioners. The journal particularly encourages contributions on contemporary topics and issues in urban tourism including smart cities and tourism, environmental impact and sustainable tourism development in cities, citizen and stakeholder involvement in tourism, city destination governance, and the development of policies and standards for city tourism development. The International Journal of Tourism Cities has four distinct purposes: To encourage greater research and scholarship related to tourism in urban settings. To stimulate more interdisciplinary research on tourism in cities, particularly the integration of tourism and urban studies theories and principles. To generate more research studies on tourism at the edge of cities, where urban and rural areas converge. To create more literature on best practices in city tourism worldwide through in-depth analyses and the production of exemplary case studies.
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