The influence of personal factors on resistance to technology adoption in university libraries in Bangladesh

Abstract

This research explores the impact of personal factors on resistance to technology adoption in university libraries in Bangladesh, particularly among LIS (Library and Information Science) professionals. The study aims to reveal specific challenges and opportunities influencing attitudes toward technology integration, offering a nuanced understanding of resistance factors in this unique cultural and educational context. Through a qualitative case study with 21 LIS professionals from seven university libraries, conducted via semi-structured interviews guided by a questionnaire, recurring themes such as fear of job displacement, perceived technological self-efficacy, and concerns about disruptions to workflows emerge. Fear of job displacement refers to professionals’ apprehension about potential job loss due to technological advancements, while perceived technological self-efficacy reflects individuals’ confidence in using and adapting to new technologies. Concerns about disruptions to workflows highlight worries regarding the impact of technology implementation on existing work processes. Despite challenges, participants acknowledge potential benefits, emphasizing improved services. The study advocates for crucial strategies like comprehensive training programs and inclusive decision-making processes to alleviate resistance. This research provides a focused exploration, original insights, and practical value for advancing technology adoption in university libraries in Bangladesh, contributing to a deeper comprehension of complexities in technology integration within academic institutions.