The Ripple Effect of Managerial Behavior: Exploring Post-experimental Impact of Leading by Example on Small Firms' Cooperation and Performance.

IF 3 4区 社会学 Q1 SOCIAL SCIENCES, INTERDISCIPLINARY Evaluation Review Pub Date : 2024-06-08 DOI:10.1177/0193841X241260466
Quang Nguyen, Huong Trang Kim
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Abstract

Cooperation between employees in a company is an important input to firm performance. This study examines how a manager's cooperative behavior and the visibility of this behavior affect the cooperation amongst employees, and subsequently firm performance. To do so, we conducted a field experiment with managers and their employees from 320 Vietnamese small and micro firms to determine the impact of a manager's leading by example (LBE) on employees' behavior, corporate culture, and firm performance. Both managers and employees participated in a Public Good experiment which aimed to elicit an individual cooperative behavior. Noteworthy is that the decision made by a manager in the experiment was given as an example to employees before they made decision in that same experiment. We considered that the example of cooperation by managers in the Public Good experiment communicated a powerful signal to the employees regarding the importance of fostering cooperation in the workplace. Such a signal by the manager, who is at the top in the organizational hierarchy, would impact their employees' behavior in the workplace and firm's outcomes beyond the experiment. Interestingly, we found that concealing a manager's identity from their employees enhances the impacts of LBE.

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管理行为的涟漪效应:探索 "以身作则 "对小型企业合作与绩效的实验后影响。
公司员工之间的合作是公司业绩的重要组成部分。本研究探讨了管理者的合作行为和这种行为的可见度如何影响员工之间的合作,进而影响企业绩效。为此,我们对来自 320 家越南小型和微型企业的管理者及其员工进行了实地实验,以确定管理者的以身作则(LBE)对员工行为、企业文化和企业绩效的影响。管理者和员工都参与了旨在激发个人合作行为的公益实验。值得注意的是,在同一实验中,管理者在实验中做出的决定在员工做出决定之前,会给他们树立一个榜样。我们认为,在 "公益 "实验中,管理者的合作范例向员工传达了一个强有力的信号,即在工作场所促进合作的重要性。管理者处于组织结构的顶层,其发出的这种信号将影响员工在工作场所的行为以及公司在实验之后的成果。有趣的是,我们发现向员工隐瞒经理的身份会增强 LBE 的影响。
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来源期刊
Evaluation Review
Evaluation Review SOCIAL SCIENCES, INTERDISCIPLINARY-
CiteScore
2.90
自引率
11.10%
发文量
80
期刊介绍: Evaluation Review is the forum for researchers, planners, and policy makers engaged in the development, implementation, and utilization of studies aimed at the betterment of the human condition. The Editors invite submission of papers reporting the findings of evaluation studies in such fields as child development, health, education, income security, manpower, mental health, criminal justice, and the physical and social environments. In addition, Evaluation Review will contain articles on methodological developments, discussions of the state of the art, and commentaries on issues related to the application of research results. Special features will include periodic review essays, "research briefs", and "craft reports".
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