Determinants of HIV/AIDS treatment and care service quality in Woliso Town, Oromia, Ethiopia: in the case of HIV prevention and control project.

IF 1.2 4区 医学 Q4 HEALTH POLICY & SERVICES Aids Care-Psychological and Socio-Medical Aspects of Aids/hiv Pub Date : 2024-08-01 Epub Date: 2024-06-13 DOI:10.1080/09540121.2024.2365868
Teka Haile Uma, Mesfin Tesfaye
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Abstract

In Ethiopia, even though there is an effort to increase ART services, different challenges remain in the provision of HIV/AIDS treatment and care services, and little has been done to evaluate patient satisfaction levels. The purpose of this study is to assess the determinants of HIV/AIDS treatment and care service quality. A facility-based cross-sectional study was conducted during from October 2023 to November 2023 in Woliso Town. The total sample size was generated using a systematic random sampling method from the source population. The results of the study showed that client satisfaction with HIV/AIDS treatment and care service quality was 272 (81.4%) with 95% CI: 76.9-85.3%. Government employees were 67% less likely to be satisfied with HIV/AIDS treatment and care service quality (AOR = 0.33 95% CI: 0.11, 0.99) when compared to unemployed clients. The odds of client satisfaction were 6.72 times higher among study participants who do not have health insurance membership cards (AOR = 6.72 95% CI: 3.42, 13.91) compared to those who have health insurance membership cards. The odds of client satisfaction were 2.77 times higher among study participants who reported the availability of community referral for any social support (AOR = 2.77 95% CI: 1.12, 6.84) when compared to those who did not report. Those study participants for whom privacy was kept during the examination were 8.67 times higher to be satisfied (AOR = 8.67 95% CI: 2.53, 29.68) compared to those for whom privacy was not kept during the examination. In conclusion, the client satisfaction on HIV/AIDS treatment and care service quality was relatively high in the study area. Occupational status, health insurance membership cards, availability of community referral for any social support and keeping privacy during examination have significant associations with HIV/AIDS treatment and care service quality in terms of client satisfaction.

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埃塞俄比亚奥罗莫州沃利索镇艾滋病毒/艾滋病治疗和护理服务质量的决定因素:以艾滋病毒预防和控制项目为例。
在埃塞俄比亚,尽管在努力增加抗逆转录病毒疗法服务,但在提供艾滋病毒/艾滋病治疗和护理服务方面仍然存在不同的挑战,而且在评估患者满意度方面也鲜有作为。本研究旨在评估艾滋病毒/艾滋病治疗和护理服务质量的决定因素。2023 年 10 月至 2023 年 11 月期间,在沃利索镇开展了一项基于设施的横断面研究。总样本量采用系统随机抽样法从来源人群中产生。研究结果显示,客户对艾滋病毒/艾滋病治疗和护理服务质量的满意度为 272 (81.4%),95% CI:76.9-85.3%。与失业客户相比,政府雇员对艾滋病治疗和护理服务质量的满意度要低 67%(AOR = 0.33 95% CI: 0.11, 0.99)。与拥有医疗保险会员卡的人相比,没有医疗保险会员卡的研究参与者的客户满意度要高出 6.72 倍(AOR = 6.72 95% CI:3.42, 13.91)。与未报告的人相比,报告可通过社区转介获得任何社会支持的研究参与者的客户满意度要高出 2.77 倍(AOR = 2.77 95% CI:1.12, 6.84)。与那些在检查过程中未保留隐私的人相比,那些在检查过程中保留隐私的研究参与者的满意度要高出 8.67 倍(AOR = 8.67 95% CI:2.53, 29.68)。总之,在研究地区,患者对艾滋病治疗和护理服务质量的满意度相对较高。就客户满意度而言,职业状况、医疗保险会员卡、社区转介是否可提供任何社会支持以及检查期间是否保护隐私与艾滋病毒/艾滋病治疗和护理服务质量有显著关联。
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3.50
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0.00%
发文量
172
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