Liana M. Kreamer , Steven G. Rogelberg , Lev Tankelevitch , Sean Rintel
{"title":"Virtual voices: Exploring individual differences in chat and verbal participation in virtual meetings","authors":"Liana M. Kreamer , Steven G. Rogelberg , Lev Tankelevitch , Sean Rintel","doi":"10.1016/j.jvb.2024.104015","DOIUrl":null,"url":null,"abstract":"<div><p>A key component of team performance is participation among group members. One widespread organizational function that provides a stage for participation is the workplace meeting. With the shift to remote work, roughly half of all meetings are conducted virtually. One encouraging opportunity that can elevate meeting participation in this context is the use of written chat. Chat offers a second avenue of participation during a meeting, where attendees can synchronously contribute to the conversation through writing. This study explores factors influencing participation in virtual meetings, drawing on individual differences (status characteristics theory), psychological safety perceptions, and group communication. Results reveal gender and job level nuances: women engage more in chat, while men verbally contribute more frequently. Further, we found men highest in job level verbally contributed the most in virtual meetings, whereas women highest in job level use the chat the most frequently. Regarding type of chats sent, women use emoji reactions more often than men, and men send more attachments than women. Additionally, results revealed psychological safety moderated the relationship between job level and overall chat participation, such that employees low in job level with high perceptions of psychological safety sent more chats than their counterparts. This study provides insights into communication patterns and the impact of psychological safety on participation in technology-mediated spaces.</p></div>","PeriodicalId":51344,"journal":{"name":"Journal of Vocational Behavior","volume":null,"pages":null},"PeriodicalIF":5.2000,"publicationDate":"2024-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Vocational Behavior","FirstCategoryId":"102","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0001879124000563","RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"PSYCHOLOGY, APPLIED","Score":null,"Total":0}
引用次数: 0
Abstract
A key component of team performance is participation among group members. One widespread organizational function that provides a stage for participation is the workplace meeting. With the shift to remote work, roughly half of all meetings are conducted virtually. One encouraging opportunity that can elevate meeting participation in this context is the use of written chat. Chat offers a second avenue of participation during a meeting, where attendees can synchronously contribute to the conversation through writing. This study explores factors influencing participation in virtual meetings, drawing on individual differences (status characteristics theory), psychological safety perceptions, and group communication. Results reveal gender and job level nuances: women engage more in chat, while men verbally contribute more frequently. Further, we found men highest in job level verbally contributed the most in virtual meetings, whereas women highest in job level use the chat the most frequently. Regarding type of chats sent, women use emoji reactions more often than men, and men send more attachments than women. Additionally, results revealed psychological safety moderated the relationship between job level and overall chat participation, such that employees low in job level with high perceptions of psychological safety sent more chats than their counterparts. This study provides insights into communication patterns and the impact of psychological safety on participation in technology-mediated spaces.
期刊介绍:
The Journal of Vocational Behavior publishes original empirical and theoretical articles offering unique insights into the realms of career choice, career development, and work adjustment across the lifespan. These contributions are not only valuable for academic exploration but also find applications in counseling and career development programs across diverse sectors such as colleges, universities, business, industry, government, and the military.
The primary focus of the journal centers on individual decision-making regarding work and careers, prioritizing investigations into personal career choices rather than organizational or employer-level variables. Example topics encompass a broad range, from initial career choices (e.g., choice of major, initial work or organization selection, organizational attraction) to the development of a career, work transitions, work-family management, and attitudes within the workplace (such as work commitment, multiple role management, and turnover).