How to care for carers: Psychosocial care for local staff of aid agencies

Abstract

While mental health and psychosocial support receive substantial international attention in humanitarian aid, the well-being of local aid agency staff themselves is often overlooked. This research, using an exploratory sequential mixed-methods design composed of two rounds of interviews (N = 23) and a survey (N = 146), highlights the constraints that local staff encounter to access psychosocial support. The study presents a snapshot of what mental health and psychosocial support is available for aid workers active in emergencies. Among local staff, 50 per cent deem the support not to be appropriate. The main causes are a lack of information regarding the available care, a lack of time to access care, and a lack of trust to access services provided through the employer. This paper suggests that agencies can improve local staff welfare by alleviating stressors related to short-term contracts, granting access to after-assignment care, and catering to a wider array of coping strategies.