Resilience and adaptation of third sector organizations (TSOs) during crisis situations: Insights from a West African economy

Abstract

Across the globe, third sector organizations (TSOs) have long been recognized for their significant contributions to community support and sustainable development. However, their vulnerability to socioeconomic challenges, exemplified by the Covid‐19 pandemic, prompts a deeper examination. This study employs semi‐structured interviews to explore the resilience and adaptation strategies of TSOs operating in Nigeria, a West African country facing unique challenges. Findings reveal an intricate blend of traditional and innovative approaches, including strategic capabilities, digital citizenship, cultural dynamics, and community participation, employed by TSOs to navigate the uncertainties triggered by the Covid‐19 pandemic. By uncovering these less‐explored resilience dimensions, the study offers valuable insights for TSOs, policymakers, and scholars seeking to understand and enhance organizational resilience in challenging economic and social contexts.