Understanding the Unintended Effects of Human-Machine Moderation in Addressing Harassment within Online Communities

IF 5.9 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Journal of Management Information Systems Pub Date : 2024-06-24 DOI:10.1080/07421222.2024.2340831
An Nguyen, Arun Rai, Likoebe Maruping
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Abstract

We set out to explore the unintended effects of human-machine moderation in mitigating harassment within online communities. We examine communities that use a block-list type bot to prevent harassm...
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在解决网络社区中的骚扰问题时了解人机调节的意外影响
我们的目的是探索人机控制在减轻网络社区骚扰方面的意外效果。我们研究了使用屏蔽列表型机器人来防止骚扰的社区。
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来源期刊
Journal of Management Information Systems
Journal of Management Information Systems 工程技术-计算机:信息系统
CiteScore
10.20
自引率
13.00%
发文量
34
审稿时长
6 months
期刊介绍: Journal of Management Information Systems is a widely recognized forum for the presentation of research that advances the practice and understanding of organizational information systems. It serves those investigating new modes of information delivery and the changing landscape of information policy making, as well as practitioners and executives managing the information resource.
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