{"title":"Plataformas digitales del trabajo de cuidado doméstico remunerado en Colombia: el caso de Hogarú","authors":"Jeanny Lucero Posso Quiceno, Suelen Emilia Castiblanco Moreno, Javier Armando Pineda Duque","doi":"10.7440/res89.2024.06","DOIUrl":null,"url":null,"abstract":"This article explores how digital platforms have changed working conditions and labor relations in domestic and care work in recent years. The study focuses on Hogarú, a digital platform in Colombia. Through a qualitative study involving interviews and focus groups, we analyze Hogarú’s business model, along with the changes in working conditions for domestic workers compared to traditional employment methods. The study highlights two main findings. First, digital platforms can enhance domestic workers’ bargaining power by raising awareness of their rights, professionalizing their work, promoting physical meeting spaces with other workers, providing ongoing training, and ensuring fundamental rights. Second, while digital platforms can shift the traditional labor relationship from one where the domestic worker directly offers care services to one managed by the company, power imbalances and low recognition of this work persist. This article offers insights into digital labor platforms from the perspective of the workers involved.","PeriodicalId":46119,"journal":{"name":"Revista De Estudios Sociales","volume":null,"pages":null},"PeriodicalIF":0.8000,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Revista De Estudios Sociales","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.7440/res89.2024.06","RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"SOCIAL ISSUES","Score":null,"Total":0}
引用次数: 0
Abstract
This article explores how digital platforms have changed working conditions and labor relations in domestic and care work in recent years. The study focuses on Hogarú, a digital platform in Colombia. Through a qualitative study involving interviews and focus groups, we analyze Hogarú’s business model, along with the changes in working conditions for domestic workers compared to traditional employment methods. The study highlights two main findings. First, digital platforms can enhance domestic workers’ bargaining power by raising awareness of their rights, professionalizing their work, promoting physical meeting spaces with other workers, providing ongoing training, and ensuring fundamental rights. Second, while digital platforms can shift the traditional labor relationship from one where the domestic worker directly offers care services to one managed by the company, power imbalances and low recognition of this work persist. This article offers insights into digital labor platforms from the perspective of the workers involved.
期刊介绍:
Revista de Estudios Sociales (rev. estud.soc.) is an indexed publication of a periodical nature, which adheres to international standards of quality, positioning, periodicity and availability on line. Its objective is to contribute to the dissemination of the research, analyses and opinions that the national and international academic community elaborates. As a social sciences journal, it publishes the results of investigations, reflections on relevant topics, theoretical revisions and reviews, which contribute to pertinent debates about sociological, historical, anthropological, cultural and gender study subjects, as well as articles on political science, philosophy, psychology and education. Is a quarterly publication (January-March, April-June, July-September, October-December) that comes out at the beginning of each of these periods, created in1998 and funded by the School of Social Sciences of the Universidad de los Andes (Colombia). All of its digital contents are of open access through its website. The printed version has a cost and may be acquired at specific outlets. The Journal publisehs articles in Spanish, English and Portuguese.