The Potential of Advanced Rooming to Improve Communication and Visit Efficiency in Federally Qualified Health Centers.

IF 1.6 Q3 HEALTH CARE SCIENCES & SERVICES JOURNAL OF AMBULATORY CARE MANAGEMENT Pub Date : 2024-10-01 Epub Date: 2024-08-23 DOI:10.1097/JAC.0000000000000504
Jodi Simon, Maggie Hamielec, Aesha Patel, Eve Walter, Jeffrey Panzer
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Abstract

Advanced rooming is a workflow that enables non-clinician staff to take on additional responsibilities to improve quality and productivity. However, the impact is not well understood, particularly in Federally Qualified Health Centers (FQHCs). In this observational study at two FQHC sites, we found that in advanced rooming more questions were asked by patients and staff and more problems were identified and addressed. Advanced rooming medical assistants spent more time with patients and huddled longer with clinicians without significant differences in the clinical portion of the visit or total visit length. Advanced rooming may be a way to enhance care, ease clinician burden, and increase efficiency.

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在联邦合格医疗中心中,高级病房在改善沟通和就诊效率方面的潜力。
超前分房是一种工作流程,可让非临床医生员工承担更多责任,以提高质量和生产率。然而,人们对其影响还不甚了解,尤其是在联邦合格医疗中心(FQHC)。在对两家联邦合格医疗中心的观察研究中,我们发现,在高级分房中,患者和员工提出了更多问题,发现并解决了更多问题。高级分室医疗助理与患者相处的时间更长,与临床医生挤在一起的时间也更长,但就诊的临床部分或总就诊时间并无显著差异。高级分室可能是加强护理、减轻临床医生负担和提高效率的一种方法。
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来源期刊
JOURNAL OF AMBULATORY CARE MANAGEMENT
JOURNAL OF AMBULATORY CARE MANAGEMENT HEALTH CARE SCIENCES & SERVICES-
CiteScore
3.10
自引率
4.30%
发文量
65
期刊介绍: The Journal of Ambulatory Care Management is a PEER-REVIEWED journal that provides timely, applied information on the most important developments and issues in ambulatory care management.
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