Lawrence M. Mojaki, Tite Tuyikeze, Nkanyiso K. Ndlovu
{"title":"A digital procurement framework for South African public sector: A content analysis approach","authors":"Lawrence M. Mojaki, Tite Tuyikeze, Nkanyiso K. Ndlovu","doi":"10.4102/sajim.v26i1.1871","DOIUrl":null,"url":null,"abstract":"Background: Public procurement plays a pivotal role in the South African economy and accounts for a significant portion of public expenditure. The effective management of procurement processes is crucial for ensuring that money is spent wisely and there is an efficient service delivery. However, the paper-based procurement systems have been plagued by inefficiencies.Objectives: To address the challenges of paper-based procurement systems, the study developed a digital procurement framework. The development of a digital procurement framework for the South African public sector represents a strategic response to these challenges and aims to leverage cutting-edge digital technologies to revolutionise the way that the government procures goods and services.Method: The study followed a qualitative research methodology in which content analysis was used to identify themes. Subsequently, a thematic analysis was conducted to formulate the components of the proposed framework. The study facilitated an understanding of the Internet of Things (IoT) and cloud computing.Results: The literature revealed that Industry 4.0 technologies are crucial as they present opportunities which are consistent with legislation like scalability, cost efficiency, collaboration, transparency, accountability and process efficiency.Conclusion: Implementing procurement reforms effectively will result in a public sector procurement system that is responsible, offers value for money and ensures high-quality service delivery.Contribution: The study contributed to the body of knowledge by providing a guide for a digital procurement of South Africa’s public sector and impact of technology on public procurement.","PeriodicalId":44095,"journal":{"name":"South African Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":1.2000,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"South African Journal of Information Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4102/sajim.v26i1.1871","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Background: Public procurement plays a pivotal role in the South African economy and accounts for a significant portion of public expenditure. The effective management of procurement processes is crucial for ensuring that money is spent wisely and there is an efficient service delivery. However, the paper-based procurement systems have been plagued by inefficiencies.Objectives: To address the challenges of paper-based procurement systems, the study developed a digital procurement framework. The development of a digital procurement framework for the South African public sector represents a strategic response to these challenges and aims to leverage cutting-edge digital technologies to revolutionise the way that the government procures goods and services.Method: The study followed a qualitative research methodology in which content analysis was used to identify themes. Subsequently, a thematic analysis was conducted to formulate the components of the proposed framework. The study facilitated an understanding of the Internet of Things (IoT) and cloud computing.Results: The literature revealed that Industry 4.0 technologies are crucial as they present opportunities which are consistent with legislation like scalability, cost efficiency, collaboration, transparency, accountability and process efficiency.Conclusion: Implementing procurement reforms effectively will result in a public sector procurement system that is responsible, offers value for money and ensures high-quality service delivery.Contribution: The study contributed to the body of knowledge by providing a guide for a digital procurement of South Africa’s public sector and impact of technology on public procurement.