SME digital transformation and the COVID-19 pandemic: a case study of a hard-hit metropolitan area

IF 2.6 4区 管理学 Q2 ENVIRONMENTAL STUDIES Science and Public Policy Pub Date : 2024-07-29 DOI:10.1093/scipol/scae023
Adelheid Holl, Ruth Rama
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Abstract

Cities and regions are facing diverse challenges, and the transformation to a digital economy is a core issue. The coronavirus disease-2019 (COVID-19) pandemic has had widespread impacts on business, and it has heightened the need for digitalization. We analyse if and to what degree the COVID-19 pandemic has accelerated the digital transformation of small and medium-sized enterprises (SMEs) in the metropolitan region of Madrid. Our research strategy is based on a quantitative analysis of survey data at the company level. Our results show that a large share of SMEs invested in digital technologies as a response to the pandemic, but there are also important differences between basic and more advanced digital technologies and between manufacturing and service sector firms. SMEs’ previous knowledge and technological resources and capabilities, as well as their collaboration networks with providers are found to trigger adoption of digital technology. Implications for postpandemic policies are highlighted.
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中小企业数字化转型与 COVID-19 大流行病:重灾区大都市案例研究
城市和地区正面临着各种挑战,而向数字经济转型是一个核心问题。冠状病毒病-2019(COVID-19)大流行对企业产生了广泛影响,并提高了对数字化的需求。我们分析了 COVID-19 大流行是否以及在多大程度上加速了马德里大都会地区中小企业(SMEs)的数字化转型。我们的研究策略基于对公司层面调查数据的定量分析。我们的研究结果表明,为应对疫情,大部分中小型企业都对数字技术进行了投资,但在基础数字技术和更先进的数字技术之间,以及制造业和服务业企业之间,也存在着重大差异。研究发现,中小企业先前的知识、技术资源和能力以及与供应商的合作网络是采用数字技术的诱因。报告还强调了对后发政策的影响。
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来源期刊
CiteScore
4.50
自引率
11.10%
发文量
67
期刊介绍: Science and Public Policy is a leading refereed, international journal on public policies for science, technology and innovation, and on their implications for other public policies. It covers basic, applied, high, low, and any other types of S&T, and rich or poorer countries. It is read in around 70 countries, in universities (teaching and research), government ministries and agencies, consultancies, industry and elsewhere.
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