Nurses' Experiences in Communicating With Immigrant Populations During COVID-19: Insights and Suggestions for Future Health Crises.

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY Accounts of Chemical Research Pub Date : 2024-11-01 Epub Date: 2024-08-02 DOI:10.1177/10436596241268445

Seila Mahic, Line Nortvedt, Lise-Merete Alpers

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Abstract

Introduction: When providing health information in a diverse society and during health crises, it is crucial that nurses can adapt their communication to immigrants, as this may have an impact on their health outcomes. This study seeks to identify how nurses experienced and assessed their communication and information work with immigrants during COVID-19 and to discuss measures to improve practice.

Method: The study has an interpretive and explorative qualitative design, analyzing 10 semi-structured interviews with nurses from the municipal health service in Norway.

Results: Three themes were created as follows: multilingual infection control teams and cooperation with volunteers, challenges when providing COVID-19 information, and the nurses' suggestions for improvements in the event of a new pandemic or other health crisis.

Discussion: Nurses' cultural competence and their knowledge of immigrants' health literacy can help them understand how immigrants think and behave during illness. It is important that nurses use discretion during health crises.

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护士在 COVID-19 期间与移民群体沟通的经验：对未来健康危机的见解和建议。

导言：在多元化社会和健康危机期间提供健康信息时，护士能够根据移民的情况调整沟通方式至关重要，因为这可能会对他们的健康结果产生影响。本研究旨在确定护士在 COVID-19 期间如何体验和评估他们与移民的沟通和信息工作，并讨论改进实践的措施：研究采用解释性和探索性的定性设计，分析了对挪威市级卫生服务机构护士进行的 10 次半结构化访谈：结果：形成了以下三个主题：多语种感染控制团队和与志愿者的合作、提供 COVID-19 信息时面临的挑战以及护士对新流行病或其他健康危机发生时的改进建议：讨论：护士的文化能力和对移民健康知识的了解可以帮助他们理解移民在生病时的想法和行为。重要的是，护士在健康危机期间要谨慎行事。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.