CNN-Based Models for Emotion and Sentiment Analysis Using Speech Data

Abstract

The study aims to present an in-depth Sentiment Analysis (SA) grounded by the presence of emotions in the speech signals. Nowadays, all kinds of web-based applications ranging from social media platforms and video-sharing sites to e-commerce applications provide support for Human-Computer Interfaces (HCIs). These media applications allow users to share their experiences in all forms such as text, audio, video, GIF, etc. The most natural and fundamental form of expressing oneself is through speech. Speech-Based Sentiment Analysis (SBSA) is the task of gaining insights into speech signals. It aims to classify the statement as neutral, negative, or positive. On the other hand, Speech Emotion Recognition (SER) categorizes speech signals into the following emotions: disgust, fear, sadness, anger, happiness, and neutral. It is necessary to recognize the sentiments along with the profoundness of the emotions in the speech signals. To cater to the above idea, a methodology is proposed defining a text-oriented SA model using the combination of CNN and Bi-LSTM techniques along with an embedding layer, applied to the text obtained from speech signals; achieving an accuracy of 84.49%. Also, the proposed methodology suggests an Emotion Analysis (EA) model based on the CNN technique highlighting the type of emotion present in the speech signal with an accuracy measure of 95.12%. The presented architecture can also be applied to different other domains like product review systems, video recommendation systems, education, health, security, etc.