Opportunities for Using Health Information Technology for Elderly Care in the Emergency Departments: A Qualitative Study.

Ghazal Shagerdi, Haleh Ayatollahi, Morteza Hemmat
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Abstract

Introduction: Recently, several technologies have been developed for being used in the field of geriatric emergency medicine. As a large number of elderly patients visit emergency departments, the use of health information technology in this department can help to improve patient care and control the outcome of diseases. The present study aimed to identify opportunities for using various health information technologies for elderly care in the emergency department.

Methods: This qualitative study was conducted in 2020. The participants included geriatricians, geriatric nurses, emergency medicine specialists, and nurses who worked in the emergency department. In total, 33 semi-structured interviews were conducted, and data were analyzed by using framework analysis method and MAXQDA software.

Results: The findings of the qualitative study included four main themes, nine subthemes, and 20 categories. The main themes were the common process of elderly care in the emergency departments, data required for elderly care in the emergency departments, the elderly treatment team, and current information technologies used in the emergency departments for elderly care. Overall, the results showed that there was no specific workflow for elderly care in the emergency departments; the great workload of this department prevents the clinicians to conduct cognitive and functional assessments; geriatricians were not involved in the care process; and none of the current information systems were designed specifically for elderly patients. It seems that using specific heath information technology for elderly care in the emergency department can help to overcome current challenges.

Conclusion: Identifying opportunities for using health information technologies for geriatric patients in the emergency department can lead to better use of financial, physical, and human resources, and improve staff performance. These systems can be designed and used for different purposes such as reducing work load, readmissions, and hospitalization. Improving access to data and better collaboration between different specialties are other benefits of using these systems. However, more research is required to evaluate the effectiveness of technology in this area.

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在急诊科使用医疗信息技术为老年人提供护理的机会:定性研究。
前言最近,有几项技术被开发用于老年急诊医学领域。由于大量老年患者前往急诊科就诊,在急诊科使用医疗信息技术有助于改善患者护理和控制疾病结果。本研究旨在确定在急诊科使用各种医疗信息技术进行老年护理的机会:这项定性研究于 2020 年进行。参与者包括老年病学医生、老年病学护士、急诊医学专家以及在急诊科工作的护士。共进行了 33 次半结构式访谈,并采用框架分析法和 MAXQDA 软件对数据进行了分析:定性研究的结果包括 4 个主主题、9 个次主题和 20 个类别。主主题包括急诊科常见的老年护理流程、急诊科老年护理所需的数据、老年治疗团队以及急诊科目前用于老年护理的信息技术。总体而言,研究结果表明,急诊科没有专门的老年护理工作流程;急诊科工作量大,临床医生无法进行认知和功能评估;老年病学家没有参与护理过程;目前的信息系统都不是专门为老年患者设计的。看来,在急诊科使用专门针对老年护理的医疗信息技术有助于克服当前的挑战:结论:在急诊科为老年病人寻找使用医疗信息技术的机会,可以更好地利用财力、物力和人力资源,并提高员工的工作绩效。这些系统可以设计并用于不同的目的,如减少工作量、再入院率和住院率。使用这些系统的其他好处还包括改善数据访问和不同专科之间更好的协作。不过,要评估技术在这一领域的有效性,还需要进行更多的研究。
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来源期刊
CiteScore
1.90
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期刊介绍: Perspectives in Health Information Management is a scholarly, peer-reviewed research journal whose mission is to advance health information management practice and to encourage interdisciplinary collaboration between HIM professionals and others in disciplines supporting the advancement of the management of health information. The primary focus is to promote the linkage of practice, education, and research and to provide contributions to the understanding or improvement of health information management processes and outcomes.
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