[IT Failures in Hospitals - Structures and Processes in Hospitals for Coping Cyber Attacks].

Deutsche medizinische Wochenschrift (1946) Pub Date : 2024-09-01 Epub Date: 2024-08-29 DOI:10.1055/a-2360-1258
Ernst Pfenninger, Manuel Königsdorfer
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Abstract

Clinics are, by definition, part of a country's critical infrastructure. In recent years, hospitals have increasingly become the target of cyber attacks, resulting in disruptions to their functionality lasting weeks to even months. According to the "National Strategy for the Protection of Critical Infrastructures (CRITIS Strategy)", clinics are legally obligated to take preventive measures against such incidents. This involves evaluating, defining, and developing failure concepts for IT-dependent processes within a clinic to be prepared for a cyber attack. Specifically tailored emergency plans for computer system failures should be created and maintained in all IT-dependent areas of a clinic.Additionally, paper-based alternative solutions, such as request forms for diagnostic or consultation services, department-specific emergency documents, and patient documentation charts, should be kept in a readily accessible location known to staff in the respective areas. The complete restoration of a clinic's network after a cyber attack often requires extensive recovery of numerous IT systems, which may take weeks to months in some cases.If the hospital has robust plans for cyber emergency preparedness, including regular scans and real-time backups, stabilization and a quicker resumption of operations may be possible.

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[医院的信息技术故障--医院应对网络攻击的结构和流程]。
顾名思义,诊所是国家关键基础设施的一部分。近年来,医院越来越多地成为网络攻击的目标,导致其功能中断长达数周甚至数月。根据 "保护关键基础设施国家战略(CRITIS 战略)",诊所在法律上有义务采取预防措施来应对此类事件。这包括对诊所内依赖信息技术的流程进行评估、定义和制定故障概念,为网络攻击做好准备。此外,纸质替代解决方案,如诊断或咨询服务申请表、特定部门的应急文件和患者文件图表,应保存在相关领域员工熟知的可随时查阅的位置。如果医院有健全的网络应急准备计划,包括定期扫描和实时备份,就有可能稳定并更快地恢复运营。
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