Pastoral control in remote work

IF 2 4区 管理学 Q3 MANAGEMENT Scandinavian Journal of Management Pub Date : 2024-09-11 DOI:10.1016/j.scaman.2024.101366
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Abstract

Remote work presents managers with new and significant challenges. Work that occurs at distance limits managers’ abilities to observe staff behavior, raising concerns that managers may miss unspoken cues that indicate potential problems. Furthermore, in remote work contexts where observable behaviors and defined outcomes are elusive, and discretionary effort is essential, traditional behavior- and output-based controls may be insufficient. Drawing on Ouchi’s (1980) theorizing of social control mechanisms and Foucault’s (1982) notion of pastoral power, this research finds that when faced with limited observation, managers of remote teams engage pastoral control mechanisms to compensate for the lack of employee behavior oversight and to mitigate the risk of missing important cues. Practical, theoretical and ethical implications are discussed.

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远程工作中的牧民控制
远程工作给管理人员带来了新的重大挑战。远距离工作限制了管理者观察员工行为的能力,使他们担心管理者可能会遗漏那些显示潜在问题的不言而喻的线索。此外,在远程工作环境中,可观察到的行为和确定的结果难以捉摸,而自由支配的努力是必不可少的,因此传统的基于行为和产出的控制可能是不够的。本研究借鉴了 Ouchi(1980 年)的社会控制机制理论和 Foucault(1982 年)的牧区权力概念,发现当面对有限的观察时,远程团队的管理者会采用牧区控制机制来弥补员工行为监督的不足,并降低遗漏重要线索的风险。本研究还讨论了实践、理论和伦理方面的影响。
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来源期刊
CiteScore
4.00
自引率
10.00%
发文量
36
审稿时长
71 days
期刊介绍: The Scandinavian Journal of Management (SJM) provides an international forum for innovative and carefully crafted research on different aspects of management. We promote dialogue and new thinking around theory and practice, based on conceptual creativity, reasoned reflexivity and contextual awareness. We have a passion for empirical inquiry. We promote constructive dialogue among researchers as well as between researchers and practitioners. We encourage new approaches to the study of management and we aim to foster new thinking around management theory and practice. We publish original empirical and theoretical material, which contributes to understanding management in private and public organizations. Full-length articles and book reviews form the core of the journal, but focused discussion-type texts (around 3.000-5.000 words), empirically or theoretically oriented, can also be considered for publication. The Scandinavian Journal of Management is open to different research approaches in terms of methodology and epistemology. We are open to different fields of management application, but narrow technical discussions relevant only to specific sub-fields will not be given priority.
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