Hybrid work stressors and psychological withdrawal behavior: A moderated mediation model of emotional exhaustion and proactive personality

IF 5.2 1区心理学 Q1 PSYCHOLOGY, APPLIED Journal of Vocational Behavior Pub Date : 2024-09-12 DOI:10.1016/j.jvb.2024.104053

Chih-Chieh Chu , Chun-Yi Chou

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Abstract

This study proposes a theoretical model of challenge/hindrance stressors of hybrid work on emotional and behavioral reactions based on the conservation of resources theory. We investigate a mediation model by incorporating emotional exhaustion as a mediator to connect the relationship between two stressors and psychological withdrawal behavior. In addition, we identify proactive personality as a key personal resource to moderator the above mediating effects. The two-wave panel data was collected through online questionnaire surveys with a one-month interval. This study targeted at employees worked in the United States and 213 valid questionnaires were collected. Our results show that: (1) challenge/hindrance stressors of hybrid work are positively related to emotional exhaustion; (2) emotional exhaustion mediates the relationship between challenge/hindrance stressors of hybrid work and psychological withdrawal behavior; (3) proactive personality weakens the positive relationship between challenge stressors of hybrid work and emotional exhaustion. However, the moderating effect of proactive personality on the indirect effect of hindrance stressors of hybrid work on psychological withdrawal behavior via emotional exhaustion was not found. The implications of this study for theory and practice are discussed.

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混合工作压力与心理退缩行为：情绪衰竭与主动型人格的调节中介模型

本研究以资源保护理论为基础，提出了混合工作的挑战/阻碍压力源对情绪和行为反应的理论模型。我们研究了一个中介模型，将情绪衰竭作为中介因素，将两种压力源与心理退缩行为之间的关系联系起来。此外，我们还发现积极主动的个性是调节上述中介效应的关键个人资源。我们通过在线问卷调查收集了两波面板数据，数据间隔为一个月。本研究以在美国工作的员工为对象，共收集到 213 份有效问卷。研究结果表明(1) 混合工作的挑战/阻碍压力源与情感衰竭正相关；(2) 情感衰竭在混合工作的挑战/阻碍压力源与心理退缩行为之间起中介作用；(3) 积极主动型人格削弱了混合工作的挑战压力源与情感衰竭之间的正相关关系。然而，积极主动型人格对混合工作阻碍性压力源通过情绪耗竭间接影响心理退缩行为的调节作用并未被发现。本研究对理论和实践的意义进行了讨论。

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来源期刊

Journal of Vocational Behavior PSYCHOLOGY, APPLIED-

CiteScore

13.10

自引率

5.40%

发文量

期刊介绍： The Journal of Vocational Behavior publishes original empirical and theoretical articles offering unique insights into the realms of career choice, career development, and work adjustment across the lifespan. These contributions are not only valuable for academic exploration but also find applications in counseling and career development programs across diverse sectors such as colleges, universities, business, industry, government, and the military. The primary focus of the journal centers on individual decision-making regarding work and careers, prioritizing investigations into personal career choices rather than organizational or employer-level variables. Example topics encompass a broad range, from initial career choices (e.g., choice of major, initial work or organization selection, organizational attraction) to the development of a career, work transitions, work-family management, and attitudes within the workplace (such as work commitment, multiple role management, and turnover).