Bridging power and fairness: unravelling the impact of informal networks on organisational justice in the ARAB region

IF 2.7 3区 管理学 Q2 INDUSTRIAL RELATIONS & LABOR Employee Relations Pub Date : 2024-08-30 DOI:10.1108/er-03-2024-0142
Arwa Al-Twal, Fadi Alsarhan, Leen Nabulsi, Christina Horani
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Abstract

Purpose

Wasta, the prevailing form of informal networks in the Arab region, exerts a significant controversial influence on organisations in this region. Despite the pervasive negative perceptions and alleged detrimental effects of Wasta, it remains a frequently employed practice. This research aims to comprehensively explore the influence of Wasta on organisational justice across organisations in the Arab world, with Jordanian organisations taken as an illustrative case.

Design/methodology/approach

Employing a qualitative approach, semi-structured interviews were conducted with 20 employees from various industries in Jordan.

Findings

The study reveals that Wasta significantly affects distributive, procedural and interactional justice within organisations, eliciting feelings of unfairness and hopelessness among employees.

Practical implications

This study recommends that HR departments focus on implementing ethical policies and standards to enhance transparency in organisational decision-making processes. By understanding and addressing the implications of Wasta, organisations can foster a more just and equitable workplace environment.

Originality/value

This study advances our understanding of informal network theories in the Arab world by highlighting the interconnectedness between Wasta and organisational justice, and its profound impact on the work environment and employees. This study also explains how Wasta directly influences decision-making processes, at high managerial levels.

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架起权力与公平的桥梁:揭示阿拉伯地区非正式网络对组织公正的影响
目的瓦斯塔(Wasta)是阿拉伯地区非正式网络的普遍形式,对该地区的组织产生了极具争议的影响。尽管人们普遍对 Wasta 持有负面看法,并称其具有有害影响,但它仍然是一种经常采用的做法。本研究旨在全面探讨阿拉伯世界各组织中 Wasta 对组织公正的影响,并以约旦组织为例进行说明。研究结果本研究揭示,Wasta 严重影响了组织内的分配公正、程序公正和互动公正,引发了员工的不公平感和绝望感。通过了解和解决 Wasta 的影响,组织可以营造一个更加公正和公平的工作环境。原创性/价值本研究通过强调 Wasta 与组织公正之间的相互联系及其对工作环境和员工的深刻影响,推进了我们对阿拉伯世界非正式网络理论的理解。本研究还解释了 Wasta 如何直接影响高层管理者的决策过程。
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来源期刊
Employee Relations
Employee Relations Multiple-
CiteScore
6.50
自引率
8.80%
发文量
69
期刊介绍: ■Communication, participation and involvement ■Developments in collective bargaining ■Equal opportunities ■Health and safety ■HRM ■Industrial relations and employment protection law ■Industrial relations management and reform ■Organizational change and people ■Personnel and recruitment ■Quality of working life
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