Navigating Supply Chain Resilience in the Knowledge Economy: Insights from Digital Technologies and Organizational Information Processing

Abstract

This study investigates the role of supply chain resilience in the knowledge economy, focusing on the impact of digital technologies and organizational information processing theory (OIPT) in managing supply chain disruptions. The research employs a mixed-methods approach, combining a survey of 200 supply chain professionals and in-depth interviews with experts in the field. The results indicate that organizations with higher information processing capacity can better anticipate and respond to supply chain disruptions, recovering 20% faster than their counterparts. Additionally, digital technologies such as blockchain, additive manufacturing, artificial intelligence, and the Internet of Things (IoT) significantly enhance supply chain resilience by improving information processing, reducing lead times, and increasing flexibility. The study also highlights the importance of effective collaboration and communication among supply chain stakeholders in managing disruptions and enhancing resilience. The findings contribute to the literature on supply chain resilience, digital technologies, and OIPT, providing practical recommendations for organizations seeking to improve their supply chain resilience in the knowledge economy.