Driving digital transformation and business model innovation in tourism through innovation labs: An empirical study

IF 3.7 3区 管理学 Q2 BUSINESS Journal of Engineering and Technology Management Pub Date : 2024-09-13 DOI:10.1016/j.jengtecman.2024.101841
Francesco Santarsiero , Daniela Carlucci , Giovanni Schiuma
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Abstract

In the rapidly changing digital landscape, Innovation Labs have become pivotal agents of transformation, yet their application in tourism remains underexplored. This study addresses this gap through multiple case studies and an action research project focused on tourism. The findings reveal that Innovation Labs significantly boost digital innovation capacity, digital transformation, and business model innovation within tourism organizations. The proposed management framework offers practical guidance for effective implementation, emphasizing their potential to democratize technology and innovation, particularly for SMEs. These conclusions underscore the role of Innovation Labs as key drivers of innovation, providing valuable insights for both academics and practitioners.

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通过创新实验室推动旅游业的数字化转型和商业模式创新:实证研究
在瞬息万变的数字环境中,创新实验室已成为推动变革的关键因素,但其在旅游业中的应用仍未得到充分探索。本研究通过多个案例研究和一个以旅游业为重点的行动研究项目来填补这一空白。研究结果表明,创新实验室极大地促进了旅游机构的数字创新能力、数字转型和商业模式创新。提出的管理框架为有效实施提供了实用指导,强调了创新实验室在技术和创新民主化方面的潜力,尤其是对中小企业而言。这些结论强调了创新实验室作为创新关键驱动力的作用,为学术界和从业人员提供了宝贵的见解。
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来源期刊
CiteScore
8.00
自引率
6.20%
发文量
29
审稿时长
>12 weeks
期刊介绍: The Journal of Engineering and Technology Management (JET-M) is an international scholarly refereed research journal which aims to promote the theory and practice of technology, innovation, and engineering management. The journal links engineering, science, and management disciplines. It addresses the issues involved in the planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization. It covers not only R&D management, but also the entire spectrum of managerial concerns in technology-based organizations. This includes issues relating to new product development, human resource management, innovation process management, project management, technological fusion, marketing, technological forecasting and strategic planning. The journal provides an interface between technology and other corporate functions, such as R&D, marketing, manufacturing and administration. Its ultimate goal is to make a profound contribution to theory development, research and practice by serving as a leading forum for the publication of scholarly research on all aspects of technology, innovation, and engineering management.
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