The effect of second screening on repeat viewing: Insights from large-scale mobile diary data

IF 9.5 1区 管理学 Q1 BUSINESS Journal of the Academy of Marketing Science Pub Date : 2024-09-30 DOI:10.1007/s11747-024-01048-3
Sarah Gelper, Mitchell J. Lovett, Renana Peres
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Abstract

This paper examines the effect of second screening, the common practice of using another digital device while watching a television show, on repeat show viewing. We leveraged large-scale individual-level data from mobile diaries of 1,702 US TV viewers on 2,755 prime time shows. We used causal forest analysis for estimation, focusing on the moderating role of viewing preferences and show loyalty, and captured heterogeneity in viewer preferences using latent-class segmentation. We found that overall, show-related second screening has a positive effect on the attitude toward the show, as well as on actual repeat viewing. Show-unrelated second screening diminishes the viewer’s attitude. These effects are especially pronounced in the heavy viewer segment and among infrequent show viewers. Interestingly, our analysis did not provide evidence that second screening harms actual repeat viewing, countering potential concerns of negative distraction effects.

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二次筛选对重复观看的影响:大规模移动日记数据的启示
本文研究了二次筛选(即在观看电视节目时使用另一部数字设备的常见做法)对重复观看节目的影响。我们利用了来自 1,702 位美国电视观众 2,755 个黄金时段节目的移动日记的大规模个人层面数据。我们使用因果森林分析法进行估算,重点关注收视偏好和节目忠诚度的调节作用,并使用潜类细分捕捉观众偏好的异质性。我们发现,总体而言,与节目相关的二次筛选对节目态度和实际重复收看都有积极影响。与节目无关的二次筛选则会降低观众的态度。这些影响在重度观众和非经常观看节目的观众中尤为明显。有趣的是,我们的分析没有提供证据表明二次放映会损害实际的重复观看,从而消除了对负面分心效应的潜在担忧。
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来源期刊
CiteScore
30.00
自引率
7.10%
发文量
82
期刊介绍: JAMS, also known as The Journal of the Academy of Marketing Science, plays a crucial role in bridging the gap between scholarly research and practical application in the realm of marketing. Its primary objective is to study and enhance marketing practices by publishing research-driven articles. When manuscripts are submitted to JAMS for publication, they are evaluated based on their potential to contribute to the advancement of marketing science and practice.
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