Capturing pharmacists’ perspectives on the value, risks, and applications of ChatGPT in pharmacy practice: A qualitative study

IF 1.8 Q3 PHARMACOLOGY & PHARMACY Exploratory research in clinical and social pharmacy Pub Date : 2024-10-02 DOI:10.1016/j.rcsop.2024.100518

Ammar Abdulrahman Jairoun , Sabaa Saleh Al-Hemyari , Moyad Shahwan , Ghala Rashid Alnuaimi , Nihal Ibrahim , Ammar Ali Saleh Jaber

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Abstract

Objectives

To investigate the pharmacists' perspectives on benefits and risks of using ChatGPT in pharmacy practice and explore how this disruptive and ground-breaking technology can be effectively integrated.

Methods and materials

A qualitative approach that draws data from licensed pharmacists using semi-structured interviews.

Results

Most participants felt ChatGPT could enhance the compliance, use, management, safety, adherence to medication, medication counseling, minimize medication errors, and streamline medication dispensing. However, when Chat-GPT has limited information and relies on obsolete medication databases, it risks providing inaccurate recommendations and inadequate medication details. Also, most participants highlighted the difficulty in interpreting ambiguous patient input or drug descriptions when using the application.

Conclusions

Despite its potential, utilizing ChatGPT in pharmacy practice must be dependent on evidence-based results that offer profound insight into AI technology.

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了解药剂师对 ChatGPT 在药学实践中的价值、风险和应用的看法：定性研究

目的调查药剂师对在药学实践中使用 ChatGPT 的益处和风险的看法，并探讨如何有效整合这项具有颠覆性和开创性的技术。结果大多数参与者认为 ChatGPT 可以提高用药的依从性、使用、管理、安全性、依从性和用药咨询，最大限度地减少用药错误并简化配药过程。但是，如果 Chat-GPT 的信息有限，并且依赖于过时的药物数据库，那么它就有可能提供不准确的建议和不充分的药物详细信息。结论尽管 ChatGPT 潜力巨大，但在药学实践中使用它必须依赖于基于证据的结果，这些结果能为人工智能技术提供深刻的见解。

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