Mitigating Cognitive Bias to Improve Organizational Decisions: An Integrative Review, Framework, and Research Agenda

IF 9.3 1区 管理学 Q1 BUSINESS Journal of Management Pub Date : 2024-10-22 DOI:10.1177/01492063241287188
Barbara Fasolo, Claire Heard, Irene Scopelliti
{"title":"Mitigating Cognitive Bias to Improve Organizational Decisions: An Integrative Review, Framework, and Research Agenda","authors":"Barbara Fasolo, Claire Heard, Irene Scopelliti","doi":"10.1177/01492063241287188","DOIUrl":null,"url":null,"abstract":"The detrimental influence of cognitive biases on decision-making and organizational performance is well established in management research. However, less attention has been given to bias mitigation interventions for improving organizational decisions. Drawing from the judgment and decision-making (JDM) literature, this paper offers a clear conceptualization of two approaches that mitigate bias via distinct cognitive mechanisms—debiasing and choice architecture—and presents a comprehensive integrative review of interventions tested experimentally within each approach. Observing a lack of comparative studies, we propose a novel framework that lays the foundation for future empirical research in bias mitigation. This framework identifies decision, organizational, and individual-level factors that are proposed to moderate the effectiveness of bias mitigation approaches across different contexts and can guide organizations in selecting the most suitable approach. By bridging JDM and management research, we offer a comprehensive research agenda and guidelines to select the most suitable evidence-based approach for improving decision-making processes and, ultimately, organizational performance.","PeriodicalId":54212,"journal":{"name":"Journal of Management","volume":null,"pages":null},"PeriodicalIF":9.3000,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/01492063241287188","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0

Abstract

The detrimental influence of cognitive biases on decision-making and organizational performance is well established in management research. However, less attention has been given to bias mitigation interventions for improving organizational decisions. Drawing from the judgment and decision-making (JDM) literature, this paper offers a clear conceptualization of two approaches that mitigate bias via distinct cognitive mechanisms—debiasing and choice architecture—and presents a comprehensive integrative review of interventions tested experimentally within each approach. Observing a lack of comparative studies, we propose a novel framework that lays the foundation for future empirical research in bias mitigation. This framework identifies decision, organizational, and individual-level factors that are proposed to moderate the effectiveness of bias mitigation approaches across different contexts and can guide organizations in selecting the most suitable approach. By bridging JDM and management research, we offer a comprehensive research agenda and guidelines to select the most suitable evidence-based approach for improving decision-making processes and, ultimately, organizational performance.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
减少认知偏差,改进组织决策:综合评论、框架和研究议程
认知偏差对决策和组织绩效的不利影响已在管理研究中得到公认。然而,人们较少关注为改善组织决策而采取的减缓偏差干预措施。本文从判断与决策(JDM)文献中汲取营养,对通过不同的认知机制来缓解偏差的两种方法--消除偏差和选择架构--进行了清晰的概念化,并对每种方法中经过实验测试的干预措施进行了全面的综合评述。由于缺乏比较研究,我们提出了一个新颖的框架,为未来减轻偏差的实证研究奠定了基础。该框架确定了决策、组织和个人层面的因素,这些因素被认为可以调节不同背景下偏差缓解方法的有效性,并可以指导组织选择最合适的方法。通过在 JDM 和管理研究之间架起桥梁,我们提供了一个全面的研究议程和指导方针,以选择最合适的循证方法来改进决策过程,并最终提高组织绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
22.40
自引率
5.20%
发文量
0
期刊介绍: The Journal of Management (JOM) aims to publish rigorous empirical and theoretical research articles that significantly contribute to the field of management. It is particularly interested in papers that have a strong impact on the overall management discipline. JOM also encourages the submission of novel ideas and fresh perspectives on existing research. The journal covers a wide range of areas, including business strategy and policy, organizational behavior, human resource management, organizational theory, entrepreneurship, and research methods. It provides a platform for scholars to present their work on these topics and fosters intellectual discussion and exchange in these areas.
期刊最新文献
A Roadmap for Navigating Phenomenon-Based Research in Management Old Habits Die Hard: A Review and Assessment of the Threat-Rigidity Literature How and Why Top Executives Influence Innovation: A Review of Mechanisms and a Research Agenda Mitigating Cognitive Bias to Improve Organizational Decisions: An Integrative Review, Framework, and Research Agenda This Is an Eventful Era: Exploring Event-Oriented Approaches to Organizational Research
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1