Coping with Unknown Health Crisis via Social Media: A Content Analysis of Online Mutual Aid Group in the Beginning of the COVID-19 Pandemic.

IF 1.9 4区医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Disaster Medicine and Public Health Preparedness Pub Date : 2024-10-28 DOI:10.1017/dmp.2024.278

Yu Guo, Hongzhe Xiang, Yongkang Hou

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Abstract

Objective: The initial emergence of SARS-CoV-2 created uncertainty for humanity, driving people to seek assistance on social media. This study aims to understand the role of social media in coping with crises and to offer guidance for future uncertainties by examining the experiences of Wuhan during the early stages of the pandemic.

Methods: Using quantitative content analysis, this study investigated 2207 Weibo posts tagged with "COVID-19 Mutual Aid" from individuals located in Wuhan during the early lockdown period from January 23, 2020, to March 23, 2020.

Results: At the start of pandemic, messages seeking tangible support were most common. A hurdle regression model showed that deeper self-disclosure led to more retransmission of help-seeking messages. The Chi-Square and Mann-Whitney U tests revealed that health professionals and laypeople had different self-disclosure strategies.

Conclusions: This study provides insight into the online social support exchange during the early stages of the COVID-19 pandemic in Wuhan, highlighting the importance of self-disclosure on message retransmission, and the differences in self-disclosure strategies between health professionals and laypeople in online help-seeking.

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通过社交媒体应对未知健康危机：COVID-19 大流行初期在线互助组的内容分析》。

目的SARS-CoV-2 最初的出现给人类带来了不确定性，促使人们通过社交媒体寻求帮助。本研究旨在了解社交媒体在应对危机中的作用，并通过研究武汉在疫情初期的经验，为未来的不确定性提供指导：本研究使用定量内容分析法，调查了在2020年1月23日至2020年3月23日早期封锁期间，武汉市个人发布的2207条标有 "COVID-19互助 "的微博：在大流行初期，寻求有形支持的信息最为常见。一个障碍回归模型显示，更深层次的自我披露会导致更多求助信息的再次传播。Chi-Square 和 Mann-Whitney U 检验表明，医疗专业人员和非专业人员的自我披露策略不同：本研究深入探讨了武汉 COVID-19 流行初期的在线社会支持交流，强调了自我披露对信息再传播的重要性，以及卫生专业人员和非专业人员在在线求助中自我披露策略的差异。

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来源期刊

Disaster Medicine and Public Health Preparedness PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

4.40

自引率

7.40%

发文量

258

审稿时长

6-12 weeks

期刊介绍： Disaster Medicine and Public Health Preparedness is the first comprehensive and authoritative journal emphasizing public health preparedness and disaster response for all health care and public health professionals globally. The journal seeks to translate science into practice and integrate medical and public health perspectives. With the events of September 11, the subsequent anthrax attacks, the tsunami in Indonesia, hurricane Katrina, SARS and the H1N1 Influenza Pandemic, all health care and public health professionals must be prepared to respond to emergency situations. In support of these pressing public health needs, Disaster Medicine and Public Health Preparedness is committed to the medical and public health communities who are the stewards of the health and security of citizens worldwide.